Hi @ryan.odom ,
If you shutdown Windows > disconnect the second monitor > restart Windows, does this issue still happen after? I’m wondering if this may be a hardware configuration issue with the Intel Iris GPU in the laptop. That card has only 1GB of video memory and a driver from 2021.
If the test without the second monitor attached doesn’t help, do you have another port to connect it to on the laptop? It might also be OS settings for preferring the good RTX card all the time.