Rhino 8 import problem

Hello, first time posting on forum.

When i go to file, import Rhino 8 freezes. This started yesterday…not sure what could have caused it as previous to yesterday I never had any issues with import. see attached screenshot.

Thank you for reporting, please run the command SystemInfo in the command line of Rhino 8 and post all popup content here. Thanks.

Rhino 8 SR14 2024-12-10 (Rhino 8, 8.14.24345.15001, Git hash:master @ cdb74b46090a23fe242c51b288886f76467a741b)
License type: Commercial, build 2024-12-10
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 128GB)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 4090 (NVidia) Memory: 24GB, Driver date: 12-3-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 566.36
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
- Secondary monitor attached to adapter port #2

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: Off
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-3-2024
Driver Version: 32.0.15.6636
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 24564 MB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.14.24345.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

I turned tessalation off b/c thats one thing i found online last night when i was trying to fix it myself.

Could you help to remove the secondary monitor and then try it again? Thanks.

Hi @Allen_W_McDonnell,

Turn off the preview windows (too). Often, Windows Shell Extensions can bog down the “Open” dialog in any WIndows application.

– Dale

Can you give some instructions? Not familiar with that.

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Looks like that was it!!! Thanks Dave!!!

Dale, not Dave. It’s a name to remember because he wrote a lot of Rhino and can answer almost all questions!

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