Rhino 8 Crashing Every Few Hours, Sometimes More

I’m having a problem that Rhino will suddenly close, sometimes after performing a complicated task, but often during light tasks as well. Sometimes just panning around the model or paper space.

I just bought a new laptop, but it was happening on my last computer as well. Rhino was once a very stable program for me, where it might be months or a year between crashes. Not sure why this is happening now, but saving huge files every few minutes to prevent losing work is driving me crazy.

The last crash produced this:

[ERROR] FATAL UNHANDLED EXCEPTION: System.ComponentModel.Win32Exception (87): The parameter is incorrect.
at MS.Win32.UnsafeNativeMethods.GetWindowText(HandleRef hWnd, StringBuilder lpString, Int32 nMaxCount)
at System.Windows.Automation.Peers.WindowAutomationPeer.GetNameCore()
at System.Windows.Automation.Peers.AutomationPeer.UpdateSubtree()
at System.Windows.ContextLayoutManager.fireAutomationEvents()
at System.Windows.ContextLayoutManager.UpdateLayout()
at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
[END ERROR]

I’m using an Asus ProArt Studiobook Pro 16 (W7604)
Windows 11 Pro
13th Gen Intel(R) Core™ i9-13980HX
64.0 GB RAM
NVIDIA RTX 3000 Ada

Any help would be great, thanks in advance.

Best to also post the result of the Rhino command _SystemInfo

Thanks Nathan, here it is:

Rhino 8 SR3 2024-1-9 (Rhino 8, 8.3.24009.15001, Git hash:master @ 3541fa287a013b0f17849f0740f1e43a44031bfc)
License type: Commercial, build 2024-01-09
License details: Cloud Zoo

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 64Gb)
.NET 7.0.0

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 3-16-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA RTX 3000 Ada Generation Laptop GPU (NVidia) Memory: 8GB, Driver date: 4-25-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 528.97
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-25-2023
Driver Version: 31.0.15.2897
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8188 MB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\SolidTools.rhp “SolidTools”
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 8\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24009.15001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Justin -

This is a real stretch, but I have seen this in the past.

Because this is a laptop and the display, rendering and it happens after a while, I also may check GPU and CPU core temperature.

I use Coretemp app to determine if there is a cooling issue. You can also use NZXT app in Guest mode to check all the cores: NZXT CAM | PC Monitoring and Configuration Software

If colling is an issue I normally find dropping power only 1% or 2% solves it without any real performance effect.

Also, it won’t hurt to update your GPU drivers for the Nvidia GPU. They are recent yes, but there are newer available, and I believe those are a bit more stable for Rhino as well.

When you do install make sure to choose custom and check clean install.

Thanks Scott.

Not sure that’ll be it, as this is happening when the computer is really not breaking a sweat. The fans won’t even be on, nothing that strenuous happening. My only thought is that it is somehow graphics related, as I think a common factor may be that a lot of geometry is rendered (arctic mode). When it crashes in paper space, I often have a bunch of arctic mode details, and I’m just panning around the page. Just a hunch anyway.

Okay, I’ll update those drivers now.

Again, this was happening on my old machine as well. On Rhino 7 and 8, actually. This computer is only a couple weeks old.

When you crash do you get the crash reporting dialog with the sad rhino? If you do, please send in crash reports. Make sure you have your email address filled in so we have a way to connect the dots :slight_smile:

I haven’t gotten that in a while, not sure why. I’ll send it in next time I get it for sure. :+1:

1 Like

Hi @JVN,

.NET 7.0.15 is available. You might run Windows Updates and see if gets installed.

– Dale

1 Like