Been working in Rhino8 daily for a few weeks (100s of files) - and most of today. and there are only two autosaves from today, and one from a few days ago Unfortunately R8 seems to crash quite a bit more frequently than 7.3x did, and Autosave doesn’t seem to be working.
Autosave settings:
Current contents of above noted Rhino8 autosave directory. Neither of the highlighted files 24 hours of the work I’d been doing before Rhino8 crashed.
Most recent autosave is…in the Recycle Bin. Why?
Thanks!
Autosave Works Here:
Because you Saved, so there is no need for keeping the Autosaved File anymore.
And since the whole point of Autosave is Crash Recovery, so once I saved my file , it was immediately moved to the Recycle Bin.
Tay - I appreciate the thoughtful reply. I brought this up only because I’ve gone looking for autosaves in the Autosave folder (and recycle bin) after numerous crashes and found nothing. I usually run one to three separate Rhino8 sessions for various projects and after a crash to find the autosave folder empty or only populated with files from the previous week is super frustrating. It would be great if managing the autosaves was a user-controllable process rather than whatever it is right now.
-Michael
Hi Michael - are the files saved, the ones opened when Rhino goes down? If not saved, i.e. ‘Untitled’ you will not get a separate autosave from the default one. (RhinoAutosave.3dm)
Do you get a crash report UI so that you can send us the crash information (very helpful) when it crashes?
Does the Autosave command generate a file?
If so, does this file disappear when Rhino closes cleanly?
Can you please run SystemInfo in Rhino and post the results?
-Pascal
Hi Michael -
As Pascal writes, please always send in the crash report when the dialog appears. I see that the last such report from you was on December 14th. I also see that you have a few 3rd party plug-ins running. I would disable those for a while to see if that makes the crashes go away.
-wim
Pascal - thanks for responding. The crashing has been happening on saved and non-saved files. Unfortunately, when Rhino8 goes down, it can crash to desktop so fast that I don’t notice, and search through the Alt-Tab process selection to make sure it’s not hidden under some other window. Crash report UI’s are a rare thing in my experience with Rhino8. Rhino7 would occasionally crash - maybe once a month or so - and a crash report dialog would pop up. Rhino8 is, in my experience much more unstable and crashing - usually to desktop - is a daily occurrence, sometimes multiple times.
Blockquote Do you get a crash report UI so that you can send us the crash information (very helpful) when it crashes?
not very often, but when I do, I send it because you guys are awesome and I know it’s useful.
Blockquote Does the Autosave command generate a file?
yes
Blockquote If so, does this file disappear when Rhino closes cleanly?
yes
Blockquote Can you please run
SystemInfoin Rhino and post the results?
You bet ::
Rhino 8 SR3 2023-12-12 (Rhino 8, 8.3.23346.14001, Git hash:master @ 3b8659a0557b596b2d172939093022d2b67fd2e1)
License type: Commercial, build 2023-12-12
License details: Cloud Zoo
Windows 11 (10.0.22631 SR0.0) or greater (Physical RAM: 64Gb)
.NET Framework 4.8.9181.0
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 Ti (NVidia) Memory: 11GB, Driver date: 10-26-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 546.01
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Windows Main Display attached to adapter port #1
- Secondary monitor attached to adapter port #2
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-26-2023
Driver Version: 31.0.15.4601
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 11 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
C:\Program Files\Common Files\McNeel\Rhinoceros\8.0\Plug-ins\ConnecterPlugIn (caac53be-e271-4b97-93e7-f3dd18d48ccc)\0.5.0.0\ConnecterPlugIn.rhp “ConnecterPlugIn” 0.5.0.0
C:\Users\XXXXX\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\NVIDIADenoiser\0.4.3\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.3.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.23346.14001
C:\Users\XXXXX\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\PanelingTools\2021.3.2.446\PanelingTools.rhp “PanelingTools”
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.23346.14001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
Hi Wim - thanks for responding. I always send in the crash report when the UI appears and offers the opportunity. As I mentioned in the response to Pascal, Rhino8 has been crashing straight to desktop with a high frequency with no option to send you wizards the relevant data.
I have these three non-Rhino plugins running, none of which I have interacted with recently, let alone when a crash occurs. I will prophylactically disable them and take note of what happens.
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”
C:\Program Files\Common Files\McNeel\Rhinoceros\8.0\Plug-ins\ConnecterPlugIn (caac53be-e271-4b97-93e7-f3dd18d48ccc)\0.5.0.0\ConnecterPlugIn.rhp “ConnecterPlugIn” 0.5.0.0
C:\Users\XXXXX\AppData\Roaming\McNeel\Rhinoceros\packages\8.0\NVIDIADenoiser\0.4.3\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.3.0
thanks!
Hi Michael -
When a plug-in shows up in the list, it means that it has been loaded during start-up or later, when a command is run. FWIW, I’ve been told there might be a Rhino 8-compatible version of V-Ray now and you might want to look into that.
-wim
