# Rhino 7 WIP cannot start, error message KERNEL32.DLL (solved)

**URL:** <https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904>\
**Category:** Serengeti (Rhino BETA)\
**Created:** [January 26, 2019, 7:11pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904 "2019-01-26T19:11:23Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![racerschin](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/racerschin/32/134153_2.png) [@racerschin](https://discourse.mcneel.com/u/racerschin)\
**Post date:** [January 26, 2019, 7:11pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/1 "2019-01-26T19:11:23Z")

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Hey there,

Any clue why Rhino 7.0.19024.03445 won’t start?

I am getting error:  
The procedure entry point RemoveDllDirectory could not be located in the dynamic library KERNEL32.dll

![Capture](https://global.discourse-cdn.com/mcneel/uploads/default/original/3X/4/2/420883ca6a2aedf24782b1f2d858c145ee333ea5.jpeg)

I am running Windows 7 SP1, updates off.

Tried reinstalling, repairing, restarting, deleting folder, as administrator, from non administrative user, etc.

drop a line if aware.

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**Author:** ![jesterking](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jesterking/32/764709_2.png) [@jesterking](https://discourse.mcneel.com/u/jesterking)\
**Post date:** [January 27, 2019, 12:21pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/2 "2019-01-27T12:21:39Z")

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Do you have antivirus software running?

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**Author:** ![racerschin](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/racerschin/32/134153_2.png) [@racerschin](https://discourse.mcneel.com/u/racerschin)\
**Post date:** [January 27, 2019, 12:49pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/3 "2019-01-27T12:49:12Z")

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just found out.

launching on another windows 7 machine with same installation failed as well. no antivirus installed on both.

did a fresh install of windows 10 on vm, tried it there and it works.

i suppose some windows 7 updates were missing.

Since many professionals avoid windows updates and windows 10 (still), it would be nice to know and post here for future user reference (if available) which windows 7 updates are needed.

This way windows 7 users can test Rhino 7 WIP (or use Rhino 7 when published) without making a full automatic update.

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**Author:** ![JimCarruthers](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jimcarruthers/32/504725_2.png) [@JimCarruthers](https://discourse.mcneel.com/u/JimCarruthers)\
**Post date:** [January 27, 2019, 1:32pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/4 "2019-01-27T13:32:38Z")

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Umm, Windows needs to be kept up-to-date for Rhino, full stop. Especially trying to run the WIP of Rhino 7, I doubt there is any intention for it to even work on Windows 7 by the time it’s actually out.

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**Author:** ![racerschin](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/racerschin/32/134153_2.png) [@racerschin](https://discourse.mcneel.com/u/racerschin)\
**Post date:** [January 27, 2019, 2:27pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/5 "2019-01-27T14:27:38Z")

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Never had to update windows to use Rhino 4, 5, 6. (surely not 5, 6).

if absolutely not necessary to change, supporting Windows 7 is a must.

Many pros (think architects, cnc users, etc, actually rhino’s target group) stick with windows 7 as it is the most robust windows and Windows 10 is still notorious to destroy itself, including graphic card and any other drivers with updates.

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**Author:** ![JimCarruthers](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jimcarruthers/32/504725_2.png) [@JimCarruthers](https://discourse.mcneel.com/u/JimCarruthers)\
**Post date:** [January 27, 2019, 3:07pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/6 "2019-01-27T15:07:19Z")

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That’s absolutely not what “many pros” do at all. Think I’m not a “pro”? Or don’t know what one is? Rhino is meant to be run on ordinary Windows computers–which is to say, ones that are actually kept up to date. Especially with V6’s increased OpenGL usage.

First question people with a crashing problem are asked is “Are your video drivers up to date?” and the second is “Is WIndows up to date?” Not using the latest updates for a nearly 10-year-old operating system is absurd, I think the kinks have been worked out.

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**Author:** ![racerschin](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/racerschin/32/134153_2.png) [@racerschin](https://discourse.mcneel.com/u/racerschin)\
**Post date:** [January 27, 2019, 3:26pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/7 "2019-01-27T15:26:10Z")

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i would advice not to take things personally and see what other pros do as well. especially in cnc shops and other stable, productive environments.

not every person is a geek and prefers to have a very stable, not an updated environment.

personally i am a geek, user of dozens of multi discipline software, fully updated or not and can understand both sides so no, avoiding updates has a logic which makes it far away from absurd.

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**Author:** ![stevebaer](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/stevebaer/32/473567_2.png) [@stevebaer](https://discourse.mcneel.com/u/stevebaer)\
**Post date:** [January 27, 2019, 9:47pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/8 "2019-01-27T21:47:12Z")

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We didn’t intentionally break Win7 use for the Rhino 7 WIP. It looks like you may need to have  
KB2533623 on Windows 7 installed  
[https://www.microsoft.com/en-us/download/details.aspx?id=26767](https://www.microsoft.com/en-us/download/details.aspx?id=26767)

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<div class="post-metadata">

**Author:** ![racerschin](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/racerschin/32/134153_2.png) [@racerschin](https://discourse.mcneel.com/u/racerschin)\
**Post date:** [February 9, 2019, 7:58pm UTC](https://discourse.mcneel.com/t/rhino-7-wip-cannot-start-error-message-kernel32-dll-solved/77904/9 "2019-02-09T19:58:41Z")

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thanks for the precise answer 🙂 greetings.