Rhino 7 viewport will not display in a 3DM file. Will display STL fine

Rhino
1

Hello, long time user, first time caller.

I’m currently running Windows 10 with an NVidia GTX 1070 Ti. Behavior started approximately a week ago, and before that Rhino ran just fine on this computer without issue for years, so I’m not convinced it’s a GPU issue.

Basically, when I open a .3DM file, Rhino looks like this:

image
image1920×1040 79.7 KB

I can actually still click things, I just can’t see them, so otherwise the file opens fine.

I’ve tried various things. If I open Rhino directly instead of opening a file, it does the same thing. All the viewports are there, just black.

If I open Rhino in Safe Mode, it does work:

image
image1920×1040 117 KB

but okay… I’m in safe mode and can’t work exclusively in Wireframe.

Now if I open an .STL file, everything works just fine, regardless of Viewport display property. I can even hack it a bit by opening an .STL file and just importing the entirety of a 3DM file, although this is not a viable long-term solution.

I’ve updated my GPU drivers of course, just in case it is a GPU problem.

“Just uninstall and re-install Rhino dummy.” Yeah, I did that. Still doesn’t display correctly. Which does have me wondering if it’s the GPU somehow but I still don’t buy it. When I re-installed Rhino it clearly saved all my configuration settings, so I suspect there’s something there, but I don’t know what.

Anyone encountered this problem before or have any insight? Is there any data I can provide to aid troubleshooting? Thanks.

2

A repair of Rhino is better (via Add Remove Programs>Modify>Repair)

Some of the October/November nvidia drivers seemed to have issues, definitely keep those up to date.

Please run SystemInfo in the Rhino command line and paste the results.

3

Wow, fast response. I appreciate it!

Unfortunately, I got ahead of myself and ran Repair before I saw the bottom sentence about SystemInfo. Good news, Repair does indeed seem better than a reinstall, and that fixed it! If it still helps you or future users, here is my SystemInfo:

Rhino 7 SR36 2023-12-12 (Rhino 7, 7.36.23346.16351, Git hash:master @ 11a364321297eb8cdb34405a3308d8911f58706d)
License type: Commercial, build 2023-12-12
License details: Cloud Zoo

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 24Gb)

Computer platform: DESKTOP

Hybrid graphics configuration.
Primary display: Intel(R) HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 9-29-2016 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display attached to adapter port #0
Primary OpenGL: NVIDIA GeForce GTX 1070 Ti (NVidia) Memory: 8GB, Driver date: 1-18-2024 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 551.23
> Accelerated graphics device with 4 adapter port(s)
- Secondary monitor attached to adapter port #0
- Secondary monitor attached to adapter port #1
- Secondary monitor attached to adapter port #2

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 1-18-2024
Driver Version: 31.0.15.5123
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
E:\Design\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.36.23346.16351
E:\Design\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
E:\Design\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.36.23346.16351
E:\Design\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.36.23346.16351
E:\Design\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
E:\Design\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
E:\Design\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.36.23346.16351
E:\Design\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.36.23346.16351
E:\Design\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
E:\Design\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Thank you very much for the support!

1 Like
4

Although it may end up producing no usable thoughts it might be a good idea to reflect on what might have changed to cause Rhino to need repair. Windows update, etc?