Rhino 7 Out of memory

Since today, when i open a file in Rhino 7 i get an out of memory error. I restarted already but still memory error. Every time when it crashes it creates a rhl file with the same name as the file that crashes

image

_sysinfo of my system:

Rhino 7 SR1 2020-12-8 (Rhino 7, 7.1.20343.09491, Git hash:master @ 350b20978b4fcd75493212fbd3c4248983612f86)
License type: Educational, build 2020-12-08
License details: Cloud Zoo

Windows 10.0.18363 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: AMD Radeon RX 5700 XT (AMD) Memory: 8GB, Driver date: 12-4-2020 (M-D-Y). OpenGL Ver: 4.6.14757 Compatibility Profile Context 20.12.1 27.20.14501.28009
> Accelerated graphics device with 8 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

Secondary graphics devices.
Citrix Indirect Display Adapter (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).
> External USB display device with 8 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 12-4-2020
Driver Version: 27.20.14501.28009
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 8176 MB

Rhino plugins that do not ship with Rhino
C:\Program Files\SimLab\Plugins\SimLab 3D PDF From Rhino 6\plugins\SimLabPDFExporter.rhp “SimLab PDF Exporter”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.1.20343.9491
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hoi Pieter -
Does it only crash when you open that particular file or with any file that you have? Do you first start Rhino and then open a file or open a file directly from Windows Explorer?
Are you sending in the crash reports when the dialog comes up? Make sure to provide your eMail address and a description of what you were doing.
-wim

Hi Pieter,

did you recently update your AMD driver? I had the same problem when I installed the AMD driver from October 2020. Switching back to the 2017 version cured the problem. Reported this here:

hth
Cyana

Sorry for the very late reply, had some hectic weeks. I am not completely sure if it is AMD driver related, it didn’t happen anymore the last weeks, and i indeed changed my driver recently, but it was an upgrade. I am using 20.12.1 from 4 December. Not sure it is related.

I had it only once after the evening of crashes. It was with some files. When i have it next time i will send a crashreport for sure

Had again an out of memory crash and this time at a very unfortunate moment, lost 5 hours of work :frowning:
At a certain moment Rhino hanged and crashed a littlebit later the whole computer. Autosave was on, but i only got the file from 5 hours ago. I saved it when i started to work on it. When i rebooted I looked for the autosave file myself because Rhino suggested the file from 5 hours ago. When i tried to open the autosave file i got a "Rhino 7 out of memory " there was no crashreport. just the message.
The error was the same as the first time.

_systeminfo:
Rhino 7 SR3 2021-2-22 (Rhino 7, 7.3.21053.23031, Git hash:master @ f8a40388712d9cf7edc68910e0415427bdefc64a)
License type: Educational, build 2021-02-22
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: AMD Radeon RX 5700 XT (AMD) Memory: 8GB, Driver date: 12-4-2020 (M-D-Y). OpenGL Ver: 4.6.14757 Compatibility Profile Context 20.12.1 27.20.14501.28009
> Accelerated graphics device with 8 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

Secondary graphics devices.
Citrix Indirect Display Adapter (Citrix Systems Inc.) Memory: 0MB, Driver date: 1-23-2019 (M-D-Y).
> External USB display device with 8 adapter port(s)
- There are no monitors attached to this device!

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 12-4-2020
Driver Version: 27.20.14501.28009
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 8176 MB

Rhino plugins that do not ship with Rhino
C:\Program Files\SimLab\Plugins\SimLab 3D PDF From Rhino 6\plugins\SimLabPDFExporter.rhp “SimLab PDF Exporter”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.3.21053.23031
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hi Pieter,

are you doing SubD-modelling when it crashes? Here some information:

Regards

Michael

Hi Pieter - do you have the file that crashes on opening, still? Can you please zip and upload it to www.rhino3d.com/upload, to my attention? Please include a link back here, to this topic, in your comments.

-Pascal

Hi Michael,

I am not using sub-D in this file. Is on the todo list for next weeks :slight_smile:
I did use a lot of boolean diffs (a patterned hole / 1200) but this was done more than 2 hours before it crashed and it worked flawlessly in that time, with no sluggishness at all. I was doing some viewcaptureto file commands adding some dimensions, arranging my layers. In short, i was cleaning up my file and preparing it for final saving it, i was ready. That is why it was so annoying that it crashed and there was no working autosave file. Why doesn’t save it to an alternating save file? In case something goes wrong with the latest save you still have the former one. specifically because it is a backupsystem in case something goes wrong.

Hi Pascal,
Sent the file to you, but didn’t have your emailaddress, so just filled in your name in the form. Hope that works to

Hi Pieter - thanks, I have your file, I’ll take a look. The file opened here - I’ll send it back to you to test.

-Pascal

Nice, Would be great if i could open it again.

Hi Pascal,

Thanks a lot! I could open the repaired file. Great service. Any idea what went wrong? Was it program-related or “me”-related?

Hi

I have same problem as Pieter. Could you take a look at my file aswell?

Hei Lasse -
I’m not seeing any new files that came in through the upload site (Rhino - Upload to Support). Can you either upload that file here in a reply or upload it from that page? If you use the upload page, please make sure to include the url to this thread in the comments field.
-wim