# Rhino 7 for Mac Blank jpeg picture when import

**URL:** <https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658>\
**Category:** Rhino for Mac\
**Tags:** mac\
**Created:** [July 19, 2021, 5:15pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658 "2021-07-19T17:15:16Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![shenh044](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/shenh044/32/154758_2.png) [@shenh044](https://discourse.mcneel.com/u/shenh044)\
**Post date:** [July 19, 2021, 5:15pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/1 "2021-07-19T17:15:16Z")

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Hi!  
So I am trying to drag a jpeg image in rhino but turns out a blank picture. It’s on the shaded mode. Alo I sent the whole rhino file to my professor and she can see the picture fine. Anyone knows why?  
Thank you!!

Best,  
Elliot

 ![Screen Shot 2021-07-20 at 1.14.46 AM](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/d/0/f/d0f99d8b9e5417218d801714cbd8beafc6cc96e3.png)

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**Author:** ![zhuangjia777](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/zhuangjia777/32/658636_2.png) [@zhuangjia777](https://discourse.mcneel.com/u/zhuangjia777)\
**Post date:** [July 19, 2021, 6:26pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/2 "2021-07-19T18:26:59Z")

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Try switching display mode to Shaded.

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**Author:** ![John\_Brock](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/john_brock/32/476283_2.png) [@John\_Brock](https://discourse.mcneel.com/u/John_Brock)\
**Post date:** [July 19, 2021, 6:41pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/3 "2021-07-19T18:41:13Z")

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You said you “…drag a jpeg image in Rhino”.  
What happens if you use the **Picture** command, select the image file, and place it?

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**Author:** ![shenh044](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/shenh044/32/154758_2.png) [@shenh044](https://discourse.mcneel.com/u/shenh044)\
**Post date:** [July 20, 2021, 8:21am UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/4 "2021-07-20T08:21:03Z")

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Tried that, still blank T-T

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**Author:** ![shenh044](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/shenh044/32/154758_2.png) [@shenh044](https://discourse.mcneel.com/u/shenh044)\
**Post date:** [July 20, 2021, 8:21am UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/5 "2021-07-20T08:21:45Z")

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It’s on shaded mode, but still blank.

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**Author:** ![wim](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/wim/32/747482_2.png) [@wim](https://discourse.mcneel.com/u/wim)\
**Post date:** [July 20, 2021, 11:09am UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/6 "2021-07-20T11:09:10Z")

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Hi - please run the Rhino `SystemInfo` command and copy-paste the result here.  
-wim

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**Author:** ![shenh044](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/shenh044/32/154758_2.png) [@shenh044](https://discourse.mcneel.com/u/shenh044)\
**Post date:** [July 20, 2021, 11:48am UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/7 "2021-07-20T11:48:51Z")

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Hi!  
Below is the result:

Rhino 7 SR7 2021-6-9 (Rhino 7, 7.7.21160.05002, Git hash:master @ d2161989109d5dacba531310b5d345ce6f4da9f6)  
License type: Evaluation, build 2021-06-09  
License details: Cloud Zoo  
Expires on: 4474921-08-14

Apple Intel 64-bit macOS Version 10.14.6 (Build 18G7016) (Physical RAM: 8Gb)  
Mac Model Identifier: MacBookPro12,1  
Language: en-US (MacOS default)

Intel(R) Iris™ Graphics 6100 (OpenGL ver:4.1 INTEL-12.10.25)

OpenGL Settings  
Safe mode: Off  
Use accelerated hardware modes: On  
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x  
Mip Map Filtering: Linear  
Anisotropic Filtering Mode: High

Vendor Name: Intel Inc.  
Render version: 4.1  
Shading Language: 4.10  
Maximum Texture size: 16384 x 16384  
Z-Buffer depth: n/a  
Maximum Viewport size: 16384 x 16384  
Total Video Memory: 1536 MB  
Graphics: Intel Iris Graphics 6100  
Displays: Color LCD (227dpi 2x)

Graphics processors  
Intel Iris Graphics 6100 (1536 MB)  
Color LCD (1280 x 800)

USB devices  
Broadcom Corp.: Bluetooth USB Host Controller

Bluetooth devices  
Apple: Apple Magic Mouse

Third party kernel extensions  
None

Third party plugins  
/usr/lib/log/liblog\_network.dylib

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino  
/Applications/Rhino 7.app/Contents/PlugIns/Displacement.rhp “Displacement” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/PlugIns/NamedSnapshots.rhp “Snapshots” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/PlugIns/RhinoLabsTools.rhp “Rhino Labs Tools” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/PlugIns/PanelingTools.rhp “PanelingTools” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/PlugIns/AnimationTools.rhp “AnimationTools” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/Frameworks/RhMaterialEditor.framework “Renderer Development Kit” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/PlugIns/RhinoRender.rhp “Legacy Rhino Render” 7.7.21160.1002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Commands.rhp “Commands” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import\_OBJ.rhp “Import\_OBJ” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export\_XAML.rhp “export\_xaml” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/QuadRemesh.rhp “QuadRemesh” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export\_OBJ.rhp “export\_OBJ” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RDK\_EtoUI.rhp “RDK\_EtoUI” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export\_SVG.rhp “Export SVG” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/MeshCommands.rhp “MeshCommands” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export\_DAE.rhp “Export\_DAE” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export\_PDF.rhp “PDF Export” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export\_IGES.rhp “IGES Export Plug-in” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import\_SVG.rhp “Import\_SVG” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/BlockEdit.rhp “BlockEdit” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Export\_AMF.rhp “Export\_AMF” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoRenderCycles.rhp “Rhino Render” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/import\_DST.rhp “Import\_DST” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/export\_PLY.rhp “PLY - Polygon File Format Export” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/Import\_AMF.rhp “Import\_AMF” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoCycles.rhp “RhinoCycles” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/RhinoDLR\_Python.rhp “IronPython” 7.7.21160.5002  
/Applications/Rhino 7.app/Contents/Frameworks/RhCore.framework/Resources/ManagedPlugIns/GrasshopperPlugin.rhp “Grasshopper” 7.7.21160.5002

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<div class="post-metadata">

**Author:** ![BrianJ](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/brianj/32/751593_2.png) [@BrianJ](https://discourse.mcneel.com/u/BrianJ)\
**Post date:** [July 20, 2021, 1:12pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/9 "2021-07-20T13:12:08Z")

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Hi @shenh044 ,  
Have you restarted your Mac recently? I’d try that and also check if Rhino 7 has access to the location on your Mac where you loaded the image from. Did you try from your Documents folder or Desktop for instance? Please also post the 3dm file here so we can see the Picture image details.

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**Author:** ![shenh044](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/shenh044/32/154758_2.png) [@shenh044](https://discourse.mcneel.com/u/shenh044)\
**Post date:** [July 20, 2021, 4:15pm UTC](https://discourse.mcneel.com/t/rhino-7-for-mac-blank-jpeg-picture-when-import/127658/10 "2021-07-20T16:15:54Z")

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AND yes that works now!  
Did nothing but restarting my Mac.  
Wondering what happens during those magical restarting moments…  
Thank you Brian!!