Rhino takes 10+ minutes to load and once opened is functional except I cannot click on the “File” tab. If I do, it says Rhino is not responding and greys out my entire computer for several minutes. I have tried everything I can think of, updated all of my drivers, updated Windows, checked for viruses, and checked Rhino for issues, all were unsuccessful. I also attempted to uninstall and reinstall Rhino with no success. Really not sure where to go from here.
Hi Renee - please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Rhino 7 SR26 2023-1-9 (Rhino 7, 7.26.23009.07001, Git hash:master @ 92abcf7c453c78a236526390d91d0ac1f6779143)
License type: Educational, build 2023-01-09
License details: Stand-Alone
Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
Computer platform: LAPTOP - Unplugged [59% battery remaining] ~73 minutes left
Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Plus Graphics (Intel) Memory: 1GB, Driver date: 7-21-2022 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce GTX 1660 Ti with Max-Q Design (NVidia) Memory: 6GB, Driver date: 5-6-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 462.59
> Integrated accelerated graphics device (shares primary device ports)
- Video pass-through to primary display device
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-6-2021
Driver Version: 27.21.14.6259
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB
Rhino plugins that do not ship with Rhino
C:\Users\rlear\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22290.1357
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.26.23009.7001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hi Renee - I’d check to see how Rhino behaves with Enscape disabled in Options > PlugIns page (close and re-open Rhino) Also, I’d get an update to your nVidia card sometime soon from the NVidia website, though I doubt that is involved here.
-Pascal
Running without enscape worked!!! Thank you for all your help!
Hi Renee - I’d pester the Enscape developers - they may have an update or advice on how to make it all work.
-Pascal