Rhino 7.5 Crashes when Ctrl +P

Hello, I’m trying to print from layout. It was working earlier today and stopped suddenly. Does not work regardless of the printer i select (e.g. i’ve tried adobe pdf, rhino pdf, and a physical printer), and regardless of the file. I have tried opening a totally blank file, creating a layout, and tried to print and it still crashes the program.

Things I have tried:
restarting my computer, several times
reinstalling the program, several times
restarting the print spooler in the services app on my windows 10 operating system.

Any suggestions?

Update: I downloaded rhino 6.32 and layout works in that version. Does anyone know why it’s doing this with 7.5??

Hello - when it crashes, do you see a McNeel crash report interface? If so please send one in. Meantime, please run the SystemInfo command in Rhino and copy/paste the results here.


Ok, i sent the report.

Here is the system info :

Rhino 7 SR5 2021-4-10 (Rhino 7, 7.5.21100.03001, Git hash:master @ 2cd158094b595f6400479d7cbe511454b6149527)
License type: Educational, build 2021-04-10
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [89% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 12-8-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 457.63
> Integrated accelerated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-8-2020
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.5.21100.3001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

System Info looks ok to me - since this is a printer thing and that is tied to the GPU, I suggest going to the NVidia website and getting the latest driver for your card, and installing that - just in case.


I just downloaded the most recent driver, and am still having the same issue with rhino 7.5. Any other suggestions?

Hello - can you try running ViewCaptureToFile - does that work?


Yes, it works.

And, printing from model space, does that work? When it crashes, how far do you get, do you see the Print dialog? I assume yes since you tried different printers… are you printing raster or vector?

Can you take a screen shot of the dialog with as many settings open as you can conveniently grab?


printing from model space also does not work. It doesn’t even get to the print dialog page. as soon as i say print, it gives me the error reporting box. see attached. On rhino 6, which I just downloaded, I am able to print from layout and model space just fine.

@stevebaer - do you have an idea about this?


As a side note, when I say I tried different printers, I mean I tried selecting different printers when I was creating the layout, in the layout properties.

Ah, thanks for that detail. Can you please check Options > Plug-ins page and see if yhe ‘Renderer Developement Kit’ plug-ins are enabled and loaded (two of them)?


It looks like the Renderer Development Kit UI was not enabled. I tried checking the box, then tried ctrl+p again. It still crashes when I prompt it to print.

Wait!! I tried again and it seems to work now!! I guess that was it. Thank you very much!