Rhino 7.3 keeps crashing without generating a crash dump file, it happens every 5-10 minutes without any logic, no commands or heavy loads, even idle. Anyone having this issue? I’m running a fairly old i7-3770k, 32G and a Radeon rx5600 xt GPU. Thanks!
Hello - Please run the SystemInfo command in Rhino and copy/paste the results here.
-Pascal
Hey Pascal,
Rhino 7 SR3 2021-2-8 (Rhino 7, 7.3.21039.11201, Git hash:master @ 7bcc02a54515376cb2bd3d05f62d9473ab4bc38c)
License type: Educational, build 2021-02-08
License details: Cloud Zoo
Windows 10.0.18363 SR0.0 or greater (Physical RAM: 32Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: AMD Radeon RX 5600 XT (AMD) Memory: 6GB, Driver date: 8-21-2020 (M-D-Y). OpenGL Ver: 4.6.13596 Compatibility Profile Context 20.10.35.02 27.20.1034.6
> Accelerated graphics device with 8 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: ATI Technologies Inc.
Render version: 4.6
Shading Language: 4.60
Driver Date: 8-21-2020
Driver Version: 27.20.1034.6
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 6128 MB
Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.6.0
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.3.21039.11201
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.3.21039.11201
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.3.21039.11201
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.3.21039.11201
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.3.21039.11201
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hello - the only thing that jumps out at me here is TwinMotion - please try disabling this plug-in in Options > PlugIns page, and then close and restart Rhino. Does that make any difference?
It would not hurt to also update the video driver to the latest available from AMD.
-Pascal
Thanks Pascal, I’ll try that and let you know how it goes.
This is most likely due to the AMD GPU and a bug with Raytraced / Rhino Render.
I’ll link you to a build that most likely fixes this for you
Thanks a lot Nathan, everything works perfect now. The AMD bug makes sense, when the problem started I had some weird reflections in shaded mode, so I guess it was the raytracing messing things up. I’ll let you know any news. Thanks again!
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