Rhino 6 with Windows 10 - using intel core i 7

Hi I just got the Rhino 6, trial version and it keep crashing
Im using Windows 10 on
Intel Core i7-4810MQ Processor (6MB Cache,up to 3.8GHz)
W540 NVIDIA Quadro K2100M 2G
Memory: 32GB PC3-12800 DDR3L (4 DIMM)

Hello - please run the SystemInfo command in Rhino and post the results.


Here are the system info results:

Rhino 6 SR20 2019-11-18 (Rhino 6, 6.20.19322.20361, Git hash:master @ f60ce76e397bba419469ae5277fc1578641caa3a)
License type: Evaluation, build 2019-11-18
License details: Stand-Alone
Expires on: 2020-02-18

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)

Hybrid graphics system.
Primary display: Intel® HD Graphics 4600 (Intel) Memory: 1GB, Driver date: 8-16-2018 (M-D-Y).
Primary OpenGL: NVIDIA Quadro K2100M (NVidia) Memory: 2GB, Driver date: 11-10-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 426.32

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-10-2019
Driver Version:
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.20.19322.20361
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.20.19322.20361
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.20.19322.20361
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.20.19322.20361
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Hi - a few questions:
At what point does Rhino crash? Do you get a Crash Reporter dialog and, if so, are you sending in the report? Does Rhino crash when you run it in safe mode? At what resolution is your monitor running?

Hi Wim,
Thanks for getting back.
Rhino Crashes just as it starts loading up the file.
Occasionally it loads the file, but for the most part it just freezes as the file is getting loaded.
So I dont even get the Crash Reporter dialog.
Think pad monitor is running at 1920x1080.
Thanks again, Sarosh

Also, I seem to be unable to start windows 10 in safe mode (using F4/ F5 or F6 keys) which might be symptomatic of a larger problem.

The intel display adaptor I am using is from 8/16/2018.

Here’s the newest driver for that old Intel graphics card from March of this year:

It might work better.
This is not a good choice for a display adapter for Rhino 6 or any OpenGL based application.

Thanks for the response. I did download the latest intel driver and was able to install it.
That did NOT solve my problems - and Rhino 6 kept freezing.
In desperation, I uninstalled it and installed Rhino 5 instead - the 90 trial from your website.
It works like a charm!!
Even Enscape seems to work really well.
This is really quite incredible!

I dont know what the cause is, but Im glad there is a workaround. I will probably check in again with Rhino 6 once there is an update.

Thanks! Sarosh

Hi Sarosh -

It is not completely impossible that another user has a similar problem and gives us enough information to reproduce it on our systems and then fix it. I don’t think it is very likely, though. I wouldn’t count on this problem to disappear by itself.

It is not clear to me, however, if you are experiencing this with one specific file - it sounds a bit like that.

Further, it’s not clear if Rhino ever actually crashes or if it only hangs.

Also, does Rhino start in Safe Mode?

Rhino should run fine on a Quadro K2100M? It’s not THAT old a card?! Perhaps I’m missing something, but could the problem be that Rhino hasn’t been told to use the Quadro?

You’re missing the point.
This is a HYBRID display system.
This is a misguided approach (my opinion), for Windows to try to use both the Intel chip AND the Quadro together at the same time to make your laptop battery last longer.
The Intel driver was old enough to be a likely problem with all the thrashing that OpenGL seems to be getting from recent and ongoing Microsoft updates.
The Quadro is fine.
The Intel is not.

Apologies. I thought it was possible to dictate that Rhino run solely on the Quadro

Sadly no. Windows dictates that and it’s a friggin’ mess.

Can you not make an application-specific setting for Rhino in the nVidia control panel?