Rhino 6 with Firefox running keep crashing my computer

I have been experiencing an issue for a long time now that every once in a while when I am running Firefox and Rhino 6 at the same time my computer will crash. It doesn’t happen when I’m using Edge and I know I have plenty of memory for both operations. I also upgraded my computer recently to a Ryzen 2700X and this still occurs. Does anyone have any theories as to why only Firefox is doing this? if not I guess I’m forced to live the Microsoft ways.

Hi @jsaxon18is,

When Rhino crashes, are you submitting your crash dump information?

– Dale

Hi @nonaberry.96,

Do you recall what you were doing when Rhino crashed?

When Rhino crashes, are you submitting your crash dump information?

– Dale

Hmm, I’m using FireFox (Nightly) all the time. I have it open pretty much 24/7, haven’t noticed crashes because of it. So any further information on the circumstances etc would be very useful. In the very least, please post the output from the Rhino command _SystemInfo on your machines.

Rhino 6 SR13 2019-2-27 (Rhino 6, 6.13.19058.371, Git hash:master @ 17cd8b51accbe17dd04b48028f49d5e77a67f17b)
License type: Commercial, build 2019-02-27
License details: Cloud Zoo. In use by: jsaxon18is ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: COMRAD

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1060 6GB (NVidia) Memory: 6GB, Driver date: 3-1-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 419.35

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 3-1-2019
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Bongo 2.0 (64-bit)\Rhino6\Bongo.20.rhp “Bongo 2.0”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.13.19058.371
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Bongo 2.0 (64-bit)\BongoUI.20.v60.rhp “BongoUI20v60”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

Unfortunately I am unable to move the mouse when this accures and minutes later the whole screen is frozen. I always have to restart the computer. I feel like this happens during an autosave though but I have no way to confirm this. I have my autosaves set to every 10 Minutes.

Oh and I think a youtube video is almost always open on firefox when this happens.