ollythoms
(Ollythoms)
March 25, 2020, 11:17pm
1
Hi,
Have a strange issue that is happening with both my work and personal computers when using rhino 6.
Since I have updated Rhino, my Rhino window now sometimes get stuck minimized in the windows tool bar. If hover over the Rhino 6 icon in my tool bar and select the model I want to work on it briefly appears before then hearing the windows error (ding) and the window disappears. I can not get back into that session, the only way is to close it and open it again.
Very frustrating, anyone else coming across this?
ollythoms
(Ollythoms)
March 26, 2020, 1:08am
2
I just noticed this warning is showing in the command line when the issue starts…
04:00 [1] | WARN | Could not claim hotkeys. Another CAD process is unresponsive.
pascal
(Pascal Golay)
March 26, 2020, 1:53am
3
Hello -
Please run the SystemInfo
command in Rhino and copy/paste the results here.
-Pascal
AlW
March 26, 2020, 2:24pm
4
@dale or @stevebaer : How does Rhino know it’s another CAD process?
Could it be that you have another instance of Rhino running (or actually NOT running)? A check of task manager should show you what else is running and provide a way to end any applications that are not responding.
stevebaer
(Steve Baer)
March 26, 2020, 4:28pm
5
I’m waiting to see what SystemInfo reports. This doesn’t look like a message that core Rhino would create.
ollythoms
(Ollythoms)
March 26, 2020, 5:44pm
7
Checked the Task Manager and did notice that V-Ray neui coming up (Have’nt used Vray in a while)
ollythoms
(Ollythoms)
March 26, 2020, 5:45pm
8
Will update it and see if that helps, good suggestion!
ollythoms
(Ollythoms)
March 26, 2020, 6:23pm
9
SystemInfo below minus lines containing personal info.
Non-hybrid graphics.
Primary display and OpenGL: NVIDIA NVS 510 (NVidia) Memory: 2GB, Driver date: 9-18-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 411.63
Secondary graphics devices.
Intel® HD Graphics P530 (Intel) Memory: 1GB, Driver date: 9-25-2019 (M-D-Y).
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 9-18-2018
Driver Version: 24.21.14.1163
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.23.20055.13111
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Users\olivert\AppData\Roaming\McNeel\Rhinoceros\6.0\Plug-ins\Fologram for Rhino (468a328b-20d9-494b-b9e1-cbe9f827d3a2)\2020.1.8.0\6\Fologram.IO.Rhino3d.Win.rhp “Fologram for Rhino” 2020.1.8.0
C:\Users\olivert\Desktop\ElefrontProperties.rhp “ElefrontProperties” 1.0.0.0
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.23.20055.13111
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.23.20055.13111
C:\Users\olivert\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino6.Plugin.dll “Enscape.Rhino6.Plugin” 0.0.20077.1223
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.23.20055.13111
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros 6\VRayForRhino.rhp “V-Ray for Rhino”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”
C:\Users\olivert\AppData\Roaming\McNeel\Rhinoceros\packages\6.0\PanelingTools\2018.12.17+906\PanelingTools.rhp “PanelingTools”
stevebaer
(Steve Baer)
March 26, 2020, 6:26pm
10
@Helvetosaur ’s suggestion seems like the best place to start
Please see the following post
Hi
Rhino is giving me a weird error in the command line:
[image]
It slows the program down every time it displays the error. I tried searching on google for a fix, but was not able to find anything. Does anyone know what it is about?
I am running Rhino Version 6 SR23
(6.23.20055.13111, 24/02/2020)
Thanks
1 Like
ryan.odom
(Ryan M. Odom)
March 26, 2020, 7:48pm
11
I’m experiencing both of these issues as well.
I disabled Enscape last night and the error message " WARN | Could not claim hotkeys. Another CAD process is unresponsive. " goes away.
As for Rhinos getting stuck minimized: Hold down Shift + Ctrl and right click on the Rhino icon on your taskbar and choose “restore all windows”. this solves the problem for me. However, I’ve found myself repeating this a few times per day this week. I’m not sure if this is a Windows thing or a McNeel thing.
1 Like
ollythoms
(Ollythoms)
March 26, 2020, 8:36pm
12
Thanks for the quick fix! Ive started a thread on Enscape as im now experiencing it with Revit also, so seems like it could be that?
https://forum.enscape3d.com/index.php?thread/6926-urgent-warn-could-not-claim-hotkeys-another-cad-process-is-unresponsive/
ryan.odom
(Ryan M. Odom)
March 27, 2020, 10:40pm
13
@ollythoms Did you see this?
1 Like