Hi - In this case, I don’t know if that is the result of the VPN connection, but that information in the SystemInfo data usually means that there’s a problem with the installation of the drivers. Usually, you would want to do a clean install of the latest drivers on that machine (i.e. completely uninstall all GPU drivers and install new ones). There’s a complete recipe for doing that here:
Make sure to include step 4 of the uninstalling process!
Apart from that, since the license is in the Cloud Zoo, it might make sense to run Rhino on the local machine.
-wim