samuel2
(Samuel)
February 22, 2020, 1:31am
1
I opened an old Rhino 6 model and it had Landsdesign modeling in.
My landsdesign Beta version was outdated, I updated it to the latest version.
After that I can no longer open any Rhino model which requires grasshopper to open at the start - by having things like VisualArq modeling in.
There is a short moment just after Grasshopper has finished opening that this message is displayed [see below] - and than seconds Rhino closes
Does anybody have an idea of a solution?
Thanks in advanced!
Sam
wim
(Wim Dekeyser)
February 22, 2020, 11:26am
2
Hi Sam - I’m changing the category of this topic to “VisualArq”.
Are you sending in crash reports or doesn’t the reporter window pop up?
-wim
enric
(Enric Marquès)
February 22, 2020, 2:10pm
3
Hi @samuel2 ,
Please visit http://www.visualarq.com/download/ , and download the last version of VisualARQ.
Enric
samuel2
(Samuel)
February 23, 2020, 12:30am
4
Hi Wim and Enric,
Wim - Yes I have sent 1 crash report.
Still waiting for response.
Enric - I will download it now, but unfortunately my models are on a server I am not with at the moment.
I will update you on Monday or Tuesday
Thank you both!
Sam
samuel2
(Samuel)
February 24, 2020, 7:24pm
5
I downloaded the latest version of VisualARQ and the problem was solved.
Thanks Enric!
Sebastien
(Sébastien Pittet)
February 25, 2020, 10:34am
6
Hello, Rhino5 64bits still crashes on opening!
Sebastien
Does it work if you try to start Rhino in safe mode?
Sebastien
(Sébastien Pittet)
February 25, 2020, 11:37am
8
Yes it does start in safe mode
OK, that’s good at least - now we need to eliminate the possible culprits - do you have any plug-ins that are loaded that are non-standard? If you run Rhino in Safe mode and then go to Options>Plug-ins and select “Plug-ins that do not ship with Rhino” - is there anything in the list? If yes, try unchecking any or all of those, OK, then restart Rhino in normal mode. Does it still crash?
If there are none in that list, or if it still crashes even with no non-standard plug-ins loaded, then next you can try going to Options>View>OpenGL and uncheck “Use accelerated hardware modes” (this is just as a diagnostic, not a permanent solution). Then try restarting Rhino in normal mode… Crash or not?
Sebastien
(Sébastien Pittet)
February 25, 2020, 12:33pm
10
Without Visualarq plugin there is no crash.
Just want to ad that it happen when I want to open an existing/old project.
enric
(Enric Marquès)
February 25, 2020, 1:01pm
11
Hi,
We have found the crash and we’ve already fixed it. Here is the latest built of VisualARQ 2.7.2:
https://visualarq.s3.amazonaws.com/download/visualarq-2.7.2.13765-rhino6-setup-snapshot.msi
Please, try it and let me know of the crashes persists.
Regards,
Enric
Sebastien
(Sébastien Pittet)
February 25, 2020, 1:09pm
12
Sorry, should have written a new topic, but I have Rhino5 64 bits.
enric
(Enric Marquès)
February 25, 2020, 1:53pm
13
Sebastien
(Sébastien Pittet)
February 25, 2020, 2:14pm
14
Thank you, working fine now!