The computer was completely disconnected from the docking station and over company wifi when I posted the system info. I do not think it is a Rhino issue that it is not receiving any support from the dedicated graphic cards because that issue happens in my computer in other moments/with other softwares. Although definitely something happened that it started to crash at opening.
Hi Natasha,
Itās not a Rhino issue, you are correctā¦ Itās configuration problem on your end. I believe the problem is that you have the wrong display device configured as the āMain Displayā in Windows.
If you right-click on the desktop and select āDisplay Settingsā, what do you see? Also, what is the āCitrix display adapterā doing on your system? That might be the main cause hereā¦
Until the main display issue is sorted out, thereās nothing Rhino can really doā¦ Once it has been sorted out, then Rhino should be using the NVidia GPU over the Intelā¦again, if things are configured correctly on your end.
Thanks,
-Jeff