Rhino 6.16 Evaluation Version Recently Installed Crahes in 5 mintues of opening

anushuobo · August 2, 2019, 1:08am

Hello i recently installed the Rhino 6 version and it crashes in 5 minutes of me opening it.
I tried unintalling and reinstalling the software but in vain.
I read in some posts and updated the drivers too but still no luck!
However it runs in Rhino safe mode but with only wireframe as Display setting available.

Please advice as to what should i do?
Here is a systeminfo from Rhino

Rhino 6 SR16 2019-7-9 (Rhino 6, 6.16.19190.07001, Git hash:master @ a8b4ee102e9e0eb1d11825df063e13f96d518f93)
License type: Evaluation, build 2019-07-09
License details: Cloud Zoo. In use by: Anushka Oberoi ()
Expires on: 2019-10-29

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-CVD460C

Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 2-28-2018 (M-D-Y). OpenGL Ver: 4.5.0 - Build 23.20.16.4974

Secondary graphics devices.
NVIDIA GeForce GTX 1080 (NVidia) Memory: 8GB, Driver date: 9-5-2018 (M-D-Y).

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Intel
Render version: 4.5
Shading Language: 4.50 - Build 23.20.16.4974
Driver Date: 2-28-2018
Driver Version: 23.20.16.4974
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

pascal · August 2, 2019, 2:46am

Hello - as far as I can see these are not at all the latest drivers - I’d check the NVidia & Intel websites:

https://www.geforce.com/drivers

-Pascal

anushuobo · August 2, 2019, 6:14pm

Hello @pascal
I did update the drivers the problem still persists

anushuobo · August 2, 2019, 6:15pm

This is the systeminfo after the updated drivers

Rhino 6 SR16 2019-7-9 (Rhino 6, 6.16.19190.07001, Git hash:master @ a8b4ee102e9e0eb1d11825df063e13f96d518f93)
License type: Evaluation, build 2019-07-09
License details: Cloud Zoo. In use by: Anushka Oberoi ()
Expires on: 2019-10-29

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-CVD460C

Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 2-28-2018 (M-D-Y). OpenGL Ver: 4.5.0 - Build 23.20.16.4974

Secondary graphics devices.
NVIDIA GeForce GTX 1080 (NVidia) Memory: 8GB, Driver date: 7-24-2019 (M-D-Y).

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Intel
Render version: 4.5
Shading Language: 4.50 - Build 23.20.16.4974
Driver Date: 2-28-2018
Driver Version: 23.20.16.4974
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

pascal · August 2, 2019, 7:02pm

Hello - it’s not clear to me that you have the latest Intel drivers installed -

https://downloadcenter.intel.com/download/28991/Intel-Graphics-Windows-10-DCH-Drivers

I’d do a clean uninstall as outlined here:

Then install the latest.

Any luck?

-Pascal

anushuobo · August 4, 2019, 7:23pm

@pascal
Hey! i had done that before too of uninstalling and getting the update from intel website but on intel website it scans and tells me that the driver is up-to date.

Also when i try to download the driver from the link of 10 DCH you sent it throws an error that the driver is not validated for the computer.

I have attached SS for the same below.

Really appreciate your help and efforts! Capture%204

Here is the system info again (just in case)

Rhino 6 SR16 2019-7-9 (Rhino 6, 6.16.19190.07001, Git hash:master @ a8b4ee102e9e0eb1d11825df063e13f96d518f93)
License type: Evaluation, build 2019-07-09
License details: Cloud Zoo. In use by: Anushka Oberoi ()
Expires on: 2019-10-29

Windows 10.0 SR0.0 or greater (Physical RAM: 64Gb)
Machine name: DESKTOP-CVD460C

Non-hybrid graphics.
Primary display and OpenGL: Intel® HD Graphics 630 (Intel) Memory: 1GB, Driver date: 6-27-2019 (M-D-Y). OpenGL Ver: 4.6.0 - Build 26.20.100.7000

Secondary graphics devices.
NVIDIA GeForce GTX 1080 (NVidia) Memory: 8GB, Driver date: 7-17-2019 (M-D-Y).

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: Intel
Render version: 4.6
Shading Language: 4.60 - Build 26.20.100.7000
Driver Date: 6-27-2019
Driver Version: 26.20.100.7000
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.16.19190.7001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

anushuobo · August 4, 2019, 7:50pm

@pascal
Hey Thank you for all the help i was able to update the driver following the steps here: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

And now the Rhino doesn’t crash.

Appreciate all your efforts!