Rhino 6.1 post installation crash on Windows 7 64 bits

rhino6
unhandled

(Frederic Conrotte) #1

Hello

I’ve just installed a brand new Rhino 6 install on my Windows 7 64 bits PC and I crash on first start !?

However it does not crash when i start it in “fail safe” mode.

Any idea what’s happening ?

Here is the content on the RhinoDotNetCrash.txt file

System::AppDomain::CurrentDomain->UnhandledException event occurred

SENDER: Nom :DefaultDomain
Aucune stratégie de contexte.

EXCEPTION: System.Runtime.InteropServices.SEHException
MESSAGE: Un composant externe a levé une exception.
SOURCE: "csycles"
CALL STACK
à ccl.CSycles.cycles_initialise()
à RhinoCycles.Plugin.InitialiseCSycles()
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
à System.Threading.ThreadHelper.ThreadStart()


Can't open trial version of Rhino 6 outside of safemode
(Nathan 'jesterKing' Letwory) #2

@frederic.conrotte, this is fixed in the code already, it will be in the next 6.2 release candidate (and obviously final 6.2). You can for now load-protect the RhinoCycles plug-in while in the fail safe mode. Just don’t forget to re-enable it when you’ve got the next 6.2 release candidate (YT item RH-44147)

Also, please check your drivers. My guess is that you have at least a (built-in) Intel GPU that has a (very) old driver. If Rhino doesn’t see it, i.e. it sees for your possible Nvidia or AMD GPU, then check in the device manager if you have an Intel GPU - check its driver date. The crash I investigated showed a driver from 2012… You could try updating that also and see if the crash goes away.


(Frederic Conrotte) #3

Thanks for your quick answer

Indeed I have an Intel HD Graphics 3000 and the driver was very old (2012)

I updated it, restart my PC but the crash is still there

Any idea when 6.2 will be out ?


(Nathan 'jesterKing' Letwory) #4

Thanks for testing, this makes it even more important to submit the patch to the Blender Cycles developers :slight_smile:

Probably begin March, but you can already subscribe to the service release candidate stream through Help > Check Updates... - the next release candidate that will contain the fix, and will probably available through the automatic update system. Probably sometime next week.


(Frederic Conrotte) #5

Ok thanks

How can I receive a notification when the release candidate is out ?


(Steve Baer) #6

Did you try this? It should get your current Rhino back up and running.


#7

Just set the following. Rhino will do the rest and notify you when the update has been downloaded and ready to install.


(Frederic Conrotte) #8

I just found out how to do it;
https://wiki.mcneel.com/rhino/loadprotect

indeed, after disabling the plugin it does not crash anymore !

thanks for the support guys


(Nathan 'jesterKing' Letwory) #9

@frederic.conrotte, did you see my private message to you?