Render view does not show properly

Why my render display suddenly show very sketchy looking, meanwhile i cannot see the thumbnail for name views, and i cannot print the pdf file either.


Hi -
It’s impossible to tell what’s going on in those pictures.
Please start by running the Rhino SystemInfo command and copy-paste the result here. We’ll go from there…
-wim

Hi, here is the paste:
Rhino 7 SR27 2023-2-1 (Rhino 7, 7.27.23032.13001, Git hash:master @ 4a0030c0d354560df03764f4f49ecc5d119e5118)
License type: Evaluation, build 2023-02-01
License details: Stand-Alone
Expires on: 2023-04-19

Windows 11 (10.0.22000 SR0.0) or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [100% battery remaining]

Non-hybrid graphics configuration.
Primary display and OpenGL: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 1GB, Driver date: 12-3-2022 (M-D-Y). OpenGL Ver: 1.1.0
> Integrated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port
- Secondary monitor attached to adapter port #1
- Windows Main Display attached to adapter port #2

Secondary graphics devices.
NVIDIA RTX A1000 Laptop GPU (NVidia) Memory: 4GB, Driver date: 12-15-2022 (M-D-Y).
> Integrated accelerated graphics device (shares primary device ports)
- This device is not being used

ATTENTION:
No graphics device is being used. Either an error occurred on startup, or certain devices have been disabled.
See below for any possible configuration changes that may help resolve this issue.

  • Any hardware configuration or cabling changes you make will require that you restart Rhino.

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 3.3

Anti-alias mode: None
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 0.0
Shading Language: Not supported
Driver Date: 12-3-2022
Driver Version: 31.0.101.3959
Maximum Texture size: 1024 x 1024
Z-Buffer depth: 32 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 1 GB

Rhino plugins that do not ship with Rhino
C:\Users\Zhuoying(Joy)Ren\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.22334.1442
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.27.23032.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hi -
Thanks for that.

Rhino is running on software emulation instead of on a / the GPU.
You have a non-hybrid system and it looks like you are running 3 monitors from the Intel Iris Xe device.

Firstly, you need to connect external monitors to the NVIDIA RTX A1000 in your system.
Secondly, we recommend 4 GB of VRAM per monitor that is used. You have 4 GB in that RTX but are using 3 screens.
-wim