R8 - printing issues


i want to print something out on A3 but obviously there is something wrong here.
here is a screen capture to show what happed:

thank you,

there are a lot of issues at the moment. :slight_smile:

Hi Benjamin,

On a quick test of the latest i’m not seeing the issue in your video.

Can you post the file and exact steps, as well as your systemInfo? Thanks

1 Like

hey Japhy,

  1. making a new layout
  2. select printer and size
  3. see that there is something wrong with the printout, was stretched
  4. changed to 1:1
  5. noticed that the units were inches not mm, changed that to mm
  6. no difference
  7. tried to set a window

the current version seems to change the units in the printing menu from mms to inches after selecting a different printer.

edit: tried to change the printer from my canon to pdf and rhino crashed.

Rhino 8 SR3 2024-1-2 (Rhino 8, 8.3.24002.13001, Git hash:master @ 53981ac4d699fd2ad4bfbda0b94b4239e72e9585)
License type: Testversion, build 2024-01-02
License details: Cloud Zoo
Expires on: 2024-01-30

Windows 10 (10.0.19045 SR0.0) or greater (Physical RAM: 32Gb)
.NET 7.0.0

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2080 SUPER (NVidia) Memory: 8GB, Driver date: 10-26-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 546.01
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-26-2023
Driver Version:
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino7.rhp “Datasmith Exporter”
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V8\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.3.24002.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”


any news on that?


Ensuring i’m on the same version as you and following the steps everything seems OK.

Lets disable the 3rd party plugins during troubleshooting. (File>Properties>Plugins)

hey Japhy,

I disabled all the plugins.

it’s even hard for me to reproduce the “bug”. I uploaded the purged file with which I had issues before.
There seems to be another interesting behaviour when switching form portrait to landscape.

Also I noticed, that the units are changing from time to time to inches in the print options.

yeah, probably we can forget that and I just print to pdf.


printingissues.3dm (81.5 KB)

Hi Benjamin -

I’m afraid I’m unable to reproduce this when using my Lexmark laser printer. Have you looked into driver updates for your Canon?