I am using Rhino together with VARQ on a brand new computer. I have a lot of crashes today, the one in the attached video is actually repeatable.
I send the file through the post crash Rhino Error Report, did you receive it?
Not very happy !
Hi Andreas - I see a crash report from you from the 16th only, so far - I do not know how long it takes to get through to us though. I’ll try to find it later on.
Is the current crash the one you mentioned the other day, on saving?
-Pascal
Hi Pascal, I do not know if they are somehow related, but it is another bug IMHO.
I am currently stripping the model of as much elements and materials as I can to narrow it down… I will post the file in 5 minutes…
here is the file: I think I found another repeatable crash in it… It might be connected to the external block (poinclouds).
Marc-10-test4.zip (5.3 MB)
here is another video:
… seems to be related to the external block somehow. Interestingly I wasn’t able to embed or delete it in R7 but I managed to do it in R8 !(???)
So I saved it under a new index reopened it in R7 and it wasn’t crashing anymore…
But why ? Maybe VARQ?
edit: It seems to be VARQ related… I deactivated VRAQ in the plugin manager and it stopped crashing when trying to print the layout or manipulating e.g. embedding the external block.
here is the external block for additional reference:
Hi Andreas - so far no issues here - no warnings from VA (if that is where they are from) and print seems OK. Can you please run SystemInfo in Rhino and copy/paste the results?
-Pascal
HI Pascal, thanks for looking into this…
It is surely VARQ related since it does not crash when I unload the plugin with pluginmanager and start again. Also the error messages at the beginning are gone… I also posted a link to this tread to the VARQ subforum and @fsalla.
Here is the System info
Rhino 7 SR3 2021-1-12 (Rhino 7, 7.3.21012.11001, Git hash:master @ 93cfba46488299a62365c4ea00af2e011f3d3950)
License type: Commercial, build 2021-01-12
License details: Cloud Zoo
Windows 10.0.19042 SR0.0 or greater (Physical RAM: 64Gb)
Computer platform: DESKTOP
Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 3090 (NVidia) Memory: 24GB, Driver date: 12-11-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 460.89
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-11-2020
Driver Version: 27.21.14.6089
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 24 GB
Rhino plugins that do not ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Program Files\Rhino 7\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Users\walth\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.21012.1155
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\OctaneRenderForRhino (f109bd23-4cf3-4c0b-9f83-06be474b0152)\2020.1.5.123\RHI Installer 6\Rhino 6.0\x64\OctaneRenderForRhino.rhp “OctaneRenderForRhino” 2020.1.5.123
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.3.21012.11001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
Hi Andreas - just to eliminate this possibility - can you leave VA loaded, block Enscape & Octane, restsart Rhino and try again? VA by iteslf seems not (here at least) to cause the problem you see.
-Pascal
I did like you said, the error messages at the beginning keep popping up… In general today was able to get to the print dialogue without crashing a few times, but trying to embed the external block still crashes R7…
Hi Andreas - OK, thanks, I’ll see if @fsalla has an idea.
I do not see your VA related crashes coming in, but it may be that they go directly to Asuni, I do not know.
-Pascal
you can use the file I posted above … it is the same
I mean the the crash reports you send in - those are essential - form you I only see the one I mentioned from a few days ago. If you have time, please crash with the VA crash and add a link to this topic in the comments - perhaps that will be helpful to the devs.
-Pascal
BlockquoteIf you have time, please crash with the VA crash and add a link to this topic in the comments - perhaps that will be helpful to the devs.
well, I would love to but most of the time it crashes without even getting to the crash report dialog… I will try however…
Finally !!! I posted the link to this tread and clicked send…
1 Like
Have you tried the 461 driver?
Hi Holo, I always use the studio driver which are supposed to be more stable (fingers crossed…), 460.89 is the latest version.
The file was behaving normally in the past, I can still open an old version and do the “embed” procedure without any problems.
I am even able to do that with the old file while VARQ is loaded.
Something I did later, while using VARQ obviously corrupted the file and since it is working again when I unload VARQ and restart Rhino I am sure that VARQ is the culprit.
The latest stuff I did was:
I added a section, a layout page, a railing and tinkered around with some custom display modes and also with “setObject display mode” to archive a certain look for my plan…
OK, I got confused by this statement and that you have a rtx 3090 
Good luck on figuring it out!
Hi @walther I’ve tried to reproduce this crash on my PC with your files, but no luck. Everything works well, apparently, and much faster than in your demos. Check the video, just in case I’m doing something different. Or perhaps there is some missing linked file that is key here:
I suspect the crash has to do with some conflict with other third-party plugin, where VisualARQ might be involved.
If you disable all plug-ins that do not ship with Rhino except “VisualARQ” and “Tibidabo”, do you still experience the crashl? in that case, could you send the crashdump file to visualarq@asuni.com? (remember to change its name on the desktop before closing the Rhino crash message)
If it doesn’t crash, then you need to enable the plugins one by one and repeat the steps until we figure out which one is causing this.