Problem with rhino free trial version

Just downloaded rhino 6 for windows evaluation and got the license code to my email. When I opened the program it said that the code already expired when I just got it, should work for 90 days. Is this common or should I email them for new code etc?

If you have never installed the evaluation version of V6 before, then yes, you should e-mail sales@mcneel.com directly, they can look and see what went wrong…

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Just didn’t verify my account. It is now verified and the 90 day trial started. Thank you.