Problem with flickering interface

[dk2079]

Hi,

I am using Rhino 7 with maxwell 5 plugin and when I scroll the Maxwell menu I get intense flickering in the interface.

Any indea what is causing this? It really hurts the eyes!

I also posted in the maxwell for Rhino forum… would be glad if there is a solution to this

Cheers,
Daniel

[theoutside (Kyle Houchens)]

please run the systeminfo command in rhino and send us the report to tech@mcneel.com

it’s likely you need to update your video card driver-

[dk2079]

I just sent the sysinfos to the mail provided.

btw. the flicker also shows in the Rhino render interface.
To me it seems as if the redraw of the backgound color does somehow not match the custom interface color.

1.5 MB file on MEGA

[theoutside (Kyle Houchens)]

ok, I see the problem you are describing- can you please run the systeminfo command in rhino and send the report it generates?

[dk2079]

Hi Kyle,

thanks for getting back.

I sent the report to tech@mcneel.com already awhile ago.

I C&P the report here as well, so its easier to find:

Rhino 7 SR15 2022-2-8 (Rhino 7, 7.15.22039.13001, Git hash:master @ 2833e18992fc4b5cf99bb29c4d8e8add4f02074d)
License type: Educational, build 2022-02-08
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 32Gb)

Computer platform: LAPTOP - Plugged in [84% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 11-3-2021 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 3080 Laptop GPU (NVidia) Memory: 16GB, Driver date: 7-12-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 471.41
> Integrated accelerated graphics device with 4 adapter port(s)
- Secondary monitor is laptop’s integrated screen or built-in port

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 7-12-2021
Driver Version: 30.0.14.7141
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Next Limit\Maxwell for Rhino\maxwell_rhino.rhp “Maxwell for Rhino” 5.2.6.1
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\Bella (813de3fb-18eb-405f-bfcd-b0b4d3da91fb)\21.4.1.0\bella_rhino.rhp “Bella” 21.4.1.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\export_PDF.rhp “PDF Export” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.15.22039.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\export_AI.rhp “Adobe Illustrator Export”

[theoutside (Kyle Houchens)]

ok, you have a hybrid laptop-

1st, update both your intel and nvidia graphics drivers.

intel here-
use this tool Intel® Driver & Support Assistant

nvidia here

Download NVIDIA, GeForce, Quadro, and Tesla Drivers

when you do the nvidia, use the custom option and choose clean install-

then check out this page and set your laptop monitor to be the primary.

Soooo, you bought a laptop with hybrid graphics and rhino doesn't run right. READ THIS

Hybrid graphics laptops are more and more common if you buy a consumer grade machine. (I recommend buying a mobile workstation for professional modeling but these hybrid machines are quite prevalent in the consumer market, especially for students.) They tend to generate a TON of tech support here because of the way they are set up from the factory. Hybrid systems are built with 2 graphics processors. A low power graphics chip (typically Intel HD or UHD) and a high power graphics card. However…

[jdhill]

I don’t think that’s the problem, I have seen this flickering with non-native rhino UI for awhile. It occurs more frequently than the screen recorder is capturing (meaning, maybe higher frame rate would catch it, but this is good enough to show the issue) here:

This was recorded on a freshly-updated rhino, with current drivers, in safe mode:

Rhino 7 SR16 2022-3-8 (Rhino 7, 7.16.22067.13001, Git hash:master @ aa7902c94c5aa33511e60d30f82b636be43bc85f)
License type: Not For Resale Lab, build 2022-03-08
License details: Cloud Zoo

Windows 10.0.22000 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP 

Standard graphics configuration.
  Primary display and OpenGL: NVIDIA Quadro P620 (NVidia) Memory: 2GB, Driver date: 2-10-2022 (M-D-Y). OpenGL Ver: (null)
    > Accelerated graphics device with 4 adapter port(s)
        - Windows Main Display attached to adapter port #0

OpenGL Settings
  Safe mode: On
  Use accelerated hardware modes: On
  Redraw scene when viewports are exposed: On
  Graphics level being used: OpenGL (null) (primary GPU's maximum)
  
  Anti-alias mode: 4x
  Mip Map Filtering: Linear
  Anisotropic Filtering Mode: High
  
  Vendor Name: Unknown
  Render version: (null)
  Shading Language: (null)
  Driver Date: 2-10-2022
  Driver Version: 30.0.15.1179
  Maximum Texture size: n/a
  Z-Buffer depth: n/a
  Maximum Viewport size: n/a
  Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
  C:\Program Files\Rhino 7\Plug-ins\Commands.rhp	"Commands"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\rdk.rhp	"Renderer Development Kit"	
  C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp	"Rhino Render"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp	"Legacy Rhino Render"	
  C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp	"Renderer Development Kit UI"	
  C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp	"Toolbars"	7.16.22067.13001

In order to record this:

1. I deleted AppData\Roaming\McNeel\Rhinoceros\7.0
2. started rhino in safe mode
3. imported a stripped down options .ini with only appearance & UI paint colors in it
4. opened and docked the properties panel
5. right-clicked properties panel toolbar > Rendering (this loads rdk_ui.rhp)
6. cycles params are not properly shown at the bottom of the panel, so switched to legacy rhino render, in order to be able to switch back (this loads RhinoRender.rhp)
7. switched back to rhino render, cycles params are now shown at the bottom (this loads RhinoRenderCycles.rhp)

(and fwiw, this occurs about the same on two different machines of mine, this one, and a laptop, and also when using remote desktop with the machine in the vid)

[jdhill]

for completeness here is an example not using safemode (to put the graphics card in play):

Rhino 7 SR16 2022-3-8 (Rhino 7, 7.16.22067.13001, Git hash:master @ aa7902c94c5aa33511e60d30f82b636be43bc85f)
License type: Not For Resale Lab, build 2022-03-08
License details: Cloud Zoo

Windows 10.0.22000 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP 

Standard graphics configuration.
  Primary display and OpenGL: NVIDIA Quadro P620 (NVidia) Memory: 2GB, Driver date: 2-10-2022 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 511.79
    > Accelerated graphics device with 4 adapter port(s)
        - Windows Main Display attached to adapter port #0

OpenGL Settings
  Safe mode: Off
  Use accelerated hardware modes: On
  Redraw scene when viewports are exposed: On
  Graphics level being used: OpenGL 4.6 (primary GPU's maximum)
  
  Anti-alias mode: 4x
  Mip Map Filtering: Linear
  Anisotropic Filtering Mode: High
  
  Vendor Name: NVIDIA Corporation
  Render version: 4.6
  Shading Language: 4.60 NVIDIA
  Driver Date: 2-10-2022
  Driver Version: 30.0.15.1179
  Maximum Texture size: 32768 x 32768
  Z-Buffer depth: 24 bits
  Maximum Viewport size: 32768 x 32768
  Total Video Memory: 2 GB

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
  C:\Program Files\Rhino 7\Plug-ins\Commands.rhp	"Commands"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\rdk.rhp	"Renderer Development Kit"	
  C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp	"Rhino Render"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp	"RDK_EtoUI"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp	"Renderer Development Kit UI"	
  C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp	"Snapshots"	
  C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp	"RhinoCycles"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp	"Toolbars"	7.16.22067.13001
  C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp	"3Dconnexion 3D Mouse"	
  C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp	"Displacement"

[pascal (Pascal Golay)]

Hi JD, Daniel - Thanks for the examples, I’ll see what I can find out.

-Pascal

[nathanletwory (Nathan 'jesterKing' Letwory)]

This flickering that is described by @jdhill is due to Eto-based UI being hosted in MFC. Probably good to compare with v8 as well, since there more of the surrounding GUI is Eto-based, and most likely will no longer exhibit the flickering.

The flickering of the OP looks like MFC or Windows components hosted in Eto holder, which is in turn hosted in MFC.

For v7 it is probably something for @johnc to look into at some point, but I think he’s been quite busy lately with other tasks.

[johnc (John Croudy)]

@nathanletwory,

Sorry, I have absolutely no knowledge of how Eto is hosted in MFC (or vice-versa). Perhaps @maxsoder knows something about it.

John

[maxsoder (Max Söderström)]

I do not know how the hosting goes in the Maxwell case, but technically on Windows the hosting is between MFC, Forms and ETO which in this case is WPF. These three components (MFC, Forms and WPF) can host each other in nested combinations.

The case shown by @jdhill is as Nathan says an Eto based UI hosted by MFC and in v8 the whole content editor is implemented in Eto so this problem should not be in v8.