lilyy
(Y)
October 7, 2025, 12:11am
1
Hi
i use CrossGems @CrossBytes_Technolog as a plug in and theyve recently had an update.
when i attempt to run the update i get this - i hit repair and let it download and install
and then i open the program again - either CrossGems or Rhino and the same message appears.
I have uninstalled both programs and redownloded them straight from the website - first rhino and then crossgems
I have a huge day at work and super stressed about this.
wim
(Wim Dekeyser)
October 7, 2025, 1:22pm
2
Hi Y -
You might want to contact hello@crossbytes3d.com directly.
-wim
Same here, since Saturday. I got through to them. They replied that they are working on it. It’s a server problem. On Monday they said maybe today, but it’s already headed for midnight there. Maybe tomorrow. I’m stressed too.
lilyy
(Y)
October 7, 2025, 11:02pm
4
Okay thank you for that update. Glad to know im not suffering alone
I’ve uninstalled CG and am getting by with just rhino. Luckily i already have a file with all my stones saved so i can just import from that.