Please help us with debugging a problem

Rhino Rhino for Windows
22

Sorry!

Updated :slight_smile:

23

No problem! Thank you for taking the time to help out.

  • Andy
1 Like
24

No, sorry, doesn’t happen, either.

25

@MarcusStrube

First of all - did you download the updated version from the link in the official post?

Does anything happen when you run the executable? What Windows version are you on? And, finally, did you try to run it from your desktop?

Thanks for trying!

-David

26

@DavidEranen, I downloaded a file called DE_TestApp-1.01_RN.exe and pasted it to the Desktop. When run a small window opens and closes immediately. My Rhino is English, btw.

But using Google I figured out what to do to keep the window open and it says:

Edit: Okay, the ‘cmd /k’ thing is useless. ^^

27

Thanks @MarcusStrube.

Do you know what Intel HD model you have? You can find out by opening Rhino and going to the OpenGL screen on the Options dialog.

28

Yes, 3000.

29

Okay. We believe it fails because the HD 3000 model is close to 5 years old. This is good information, thanks!

30

Please keep the results coming!

31 
App version: 1.01
Vendor: Intel
GPU:    Intel(R) HD Graphics 4600
Driver: 3.2.0 - Build 10.18.14.4414

Success!


done.

FYI: It’s a laptop with also an AMD Radeon™ HD8970M.

EDIT: switched the preferred gpu for the test exec:

App version: 1.01
Vendor: ATI Technologies Inc.
GPU:    AMD Radeon(TM) HD8970M
Driver: 3.2.12618 Compatibility Profile Context 13.251.9001.1001

Success!


done.

-Willem

1 Like
32

App version: 1.01
Vendor: ATI Technologies Inc.
GPU: ATI FirePro 2260
Driver: 3.2.11296 Compatibility Profile Context

Success!

done.

1 Like
33

App version: 1.01
Vendor: NVIDIA Corporation
GPU: GeForce GTX 280/PCIe/SSE2
Driver: 3.3.0

Success!

done.

1 Like
34

App version: 1.01
Vendor: Intel
GPU: IntelÂŽ HD Graphics 4600
Driver: 3.2.0 - Build 10.18.15.4248

Success!

done.

35

App version: 1.01
Vendor: NVIDIA Corporation
GPU: GeForce GTX 970/PCIe/SSE2
Driver: 4.5.0 NVIDIA 359.06

Success!

done.

36

App version: 1.01
Vendor: NVIDIA Corporation
GPU: GeForce GTX 780M/PCIe/SSE2
Driver: 4.5.0 NVIDIA 368.81

Success!

done.

37

App version: 1.01
Vendor: NVIDIA Corporation
GPU: Quadro 4000/PCIe/SSE2
Driver: 4.5.0 NVIDIA 368.86

Success!

done.

38

Machine #2

App version: 1.01
Vendor: NVIDIA Corporation
GPU: Quadro K2200/PCIe/SSE2
Driver: 4.5.0 NVIDIA 368.39

Success!

done.

39

App version: 1.01
Vendor: Intel
GPU: IntelÂŽ HD Graphics 4600
Driver: 3.2.0 - Build 20.19.15.4444

Success!

done.

This laptop also has NVIDIA graphics

40

I get the same as Marcus. The OpenGL page doesn’t seem to know what I have. Running on my laptop with a cheap external monitor. I have Intel HD graphics 520

41

App version: 1.01
Vendor: NVIDIA Corporation
GPU: GeForce GTX 770/PCIe/SSE2
Driver: 4.5.0 NVIDIA 368.81

Success!

done.