Photo come out black

[zb8w_mohamed]

hi every time i try to open a photo on Rhino it keeps coming out black. I tried different ways to import, typing photo and drag.

[theoutside (Kyle Houchens)]

please type systeminfo in the rhino command line and post the resulting report here.

[zb8w_mohamed]

Rhino 8 SR26 2025-12-15 (Rhino 8, 8.26.25349.19001, Git hash:master @ c6182b1b71af690bf339ed38f9ccfc2fec2e46c3)
License type: Educational, build 2025-12-15
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 16GB)
.NET 8.0.14

Computer platform: LAPTOP - Unplugged [63% battery remaining]

Standard graphics configuration.
Primary display: Qualcomm(R) Adreno™ X1-85 GPU (Qualcomm Incorporated) Memory: 0MB, Driver date: 1-25-2025 (M-D-Y).

External USB display device with 7 adapter port(s)

• Windows Main Display attached to adapter port #0
  Primary OpenGL: D3D12 (Qualcomm(R) Adreno™ X1-85 GPU): Microsoft Corporation. OpenGL Ver: 4.6 (Compatibility Profile) Mesa 26.0.0-devel (git-b36be3abdc)

No graphics device is being used for OpenGL

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 4.6
Shading Language: 4.60
Driver Date: 1-25-2025
Driver Version: 31.0.91.0
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: n/a

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

[zb8w_mohamed]

Rhino 8 SR26 2025-12-15 (Rhino 8, 8.26.25349.19001, Git hash:master @ c6182b1b71af690bf339ed38f9ccfc2fec2e46c3)
License type: Educational, build 2025-12-15
License details: Cloud Zoo

Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 16GB)
.NET 8.0.14

Computer platform: LAPTOP - Unplugged [63% battery remaining]

Standard graphics configuration.
Primary display: Qualcomm(R) Adreno™ X1-85 GPU (Qualcomm Incorporated) Memory: 0MB, Driver date: 1-25-2025 (M-D-Y).

External USB display device with 7 adapter port(s)

• Windows Main Display attached to adapter port #0
  Primary OpenGL: D3D12 (Qualcomm(R) Adreno™ X1-85 GPU): Microsoft Corporation. OpenGL Ver: 4.6 (Compatibility Profile) Mesa 26.0.0-devel (git-b36be3abdc)

No graphics device is being used for OpenGL

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: Microsoft Corporation
Render version: 4.6
Shading Language: 4.60
Driver Date: 1-25-2025
Driver Version: 31.0.91.0
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: n/a

Rhino plugins that do not ship with Rhino

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.26.25349.19001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

[theoutside (Kyle Houchens)]

I believe this is an ARM processor which is not supported for Rhino 8.

However they are supported (or should be) in Rhino 9wip… can you download and try that please?

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