Page unresponsive

Has anyone else encountered loading issues over the last couple of days? The AppBuilder is failing to initialize both through the our Shopify store and directly via the ShapeDiver platform.

Could you post a link to an App that is causing issues?

Hello Matthieu,

Thanks for the quick response.

https://www.shapediver.com/app/m/cap-46dc83686d/edit

This happens on multiple shapediver pages and when trying to load the appbuilder on our website.

Plus now i see there’s also specific issue with this model. I checked and haven’t been able to found whats wrong in in my GH model.

Your models load fine on my side, you might have connection issues on your end.

About the last issue from your post, could you explain what the buttons in “Preset designs” are doing? Which action are they calling?

The console reports the following error when clicking on one of the presets buttons:

Error setting value of parameter id c6c86915-a1fa-4832-9e6e-efffad8bf014 name LEGS PROFILE type StringList from string 0.5

This means you are sending incorrect values to the “Set Parameter Values” action. Double-check that all values are eligible. The value of a StringList parameter is the index of the chosen option (0, 1, 2, etc…).

That being said, the error should be clearly reported in the snackbar, which does not happen at the moment. We are working on an improvement.