New ShapeDiver Platform Question, Help please!


Could you explain why new SD Platform is so laggy with our last models comparing to the previous one ? Only 1fps on 3D and very unresponsive parametters UI with the new one. In the other hand, Fast UI and FPS with previous one =)


How can we fix that please ? Any idea ?

Best regards.
Pierre-Yves JACQUES

@pierreyves.jacques many thanks for reporting this. The issue had already come to our attention and we are working on resolving it. The reason for this problem is a rendering feature which our new viewer currently activates by default and is causing a very slow frame rate for some models, depending on the device. It will be resolved within a few days, we will let you know once the fix has been rolled out.

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