New created element not visible

I try to create a new element with a 3D and 2D block. When I insert the element in the drawing I can see and rotate the element on the first click. On the second click the element disappear. I can only select the insert point.

Best regards, Simon

Hi @simon12,

Can you send us the model to visualarq@asuni.com?

Thanks,

Enric

Hi @simon12,

I’ve received your email. The problem seems to be that the 3D model is composed by two picture surfaces, and VisualARQ elements do not support them yet.

I’ve added an entry in our issue tracker, and we’ll let you know as soon as we add support for pictures.

Enric

Thank you for your message.
Simon