Just some ideas on the upload process. I think it could greatly benefit from a multi file upload option. So you could upload many files at the same time then select a template for lighting, camera, etc.(of which I know you guy are working on currently) and maybe even have a tickbox for auto naming as file name. I believe this would save people some time who have a range of products that they are uploading.
As well as one page with all shapediver product names and their tickets would be helpful too.