Move student license


I’m trying to add my educational license to ZooCloud to use it on my laptop but I always receive this message:

and then when trying to run the rhino:

Can anyone help?
Best Pia

Your license is on your cloud zoo (since Nov 2020), what doesn’t have a license is the Team you created named Pia (educational licenses can not be on a team), please delete your blank Team.

License issues are best handled by emailing

Hi Japhy!

Thanks for your answer! I’m in contact with tech support right now. I have deleted the Team but still get the same message.
Best Pia

It works now! Thank you!

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