I have a Microscribe 3DX digitization arm that I am trying to connect to my Windows 10 computer. I have tried serial-usb adapter, different serial PCI express cards, different serial cables but nothing succeeded. I have the green light on the device, but that’s all.
Is there any way to test that you really communicate with the device or test that the cables really work? My last option is to start troubleshooting the arm itself, but it feels a bit hopeless.
One thing I also wonder is if there must be something connected to the accessory port for the arm to be able to communicate?