Major problem after upgrade

[d.schweizer]

Hi there, I’ve upgraded to Rhino 6.31.20315.17001 on Win 64 Bit right now, and the application doesn’t start anymore, I’ve try to upgrade the video card (NVidia Quadro p2200) drivers to the last release, and even to uninstall and reinstall the application itself, no changhes…

Anyone have had the same problem?
Thanks a lot

Didier

[wim (Wim Dekeyser)]

Hi Didier - does the following help?

Rhino crashing on startup

Hi - No, you won’t. In Safe Mode, plug-ins are not loaded. This includes certain plug-ins that ship with Rhino by default. Among other things, this means that you won’t be able to work in any shaded display mode. At any rate, we’re seeing a lot of these issues in the past week or so and have now found that it is caused by a combination of an update to the latest Windows 10 version and drivers for the on-board Intel UHD Graphics 630 chip. We are working on finding a way around this Microsoft …

-wim

[John_Brock]

Rhino 6 keeps crashing on my computer after update on 11/13

@brice.schiano Is this a Desktop? Does it have an onboard Intel 630 graphics chip? Does Rhino’s SystemInfo tell you your graphics are “Non-hybrid”? If yes to all 3: make sure you do not have a monitor connected to the Intel GPU through a backplate display port or HDMI port! Make sure all of your monitors are connected DIRECTLY to ports in your Nvidia GPU. After checking, then in Windows Device manager > Display adapters, Disable the Intel 630 GPU. See if that makes Rhino run normally agai…

[d.schweizer]

Thanks for the answers. I connected directly to Nvidia GPU and disabled the intel 630 GPU and it solved the problem.