License Validation Error for Rhino 6 Educational Lab License

Rhino Rhino for Windows
1

I purchased the lab license for 30 for Rhino 6. I was able to successfully download and validate the license on two computers, but after that every computer I tried to download and validate the license key on gives me an error message: License validation has encountered an error
code: 919

I am not using the Zoo or Cloud Zoo, but am using the single computer method. Please help. I have a workshop with educators in the morning and need to have the software loaded and laptops ready for use in the morning.
Thank you!

2

Please contact your regional office of McNeel directly - probably by telephone as it sounds urgent… @Bernat - do you know what this error code indicates?

3

@nickie.shira I see that you have already contacted us on support@mcneel.com
Let me get back to you through email since there might be an issue with your license key.

@Helvetosaur this error indicates that there is a validation issue with the email address used.

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