License dissapeared

Hi,
i’ve been using my license through my rhino account.

Today the license has dissapeared from my account and i’m not able to use it anymore, every time I try to add it again i get this result

Anyone else had the same problem?

Hello @nachetz

Can you please email your license key in order to check to sales.eu@mcneel.com ?

Thank you.

@aj1 can you please take a look at this?

@nachetz are you still seeing this problem? Can you PM me your license key to see what is going on?