I have been using Rhino for the last six months, using it on my laptop and on my extended screen. The software worked whether I was on the laptop or on the extended screen.
Yesterday, all of a sudden (but I think I got a Rhino update that day), the layers panel does not work on the extended screen, but it does on my laptop. In fact, even if I use Rhino on the extended screen, but leave the layers panel on my laptop, the panel works. But again, will not work if on the extended screen.
Hi Claudia -
Please run the Rhino SystemInfo command and copy-paste the output here.
-wim
Thanks you so much for getting back to me. Please find below.
If a graphics driver update is necessary, could someone be able to help me out… I have no clue as to what any of this means…
Kind regards,
Claudia Saffar
Rhino 8 SR16 2025-2-11 (Rhino 8, 8.16.25042.13001, Git hash:master @ d0f731de6fe2c5fdcad78ad80faf154307815f18)
License type: Educational Lab License, build 2025-02-11
License details: Cloud Zoo
Windows 11 (10.0.26100 SR0.0) or greater (Physical RAM: 64GB)
.NET 7.0.0
Computer platform: LAPTOP - Plugged in [96% battery remaining]
Hybrid graphics configuration.
Primary display: Intel(R) Iris(R) Xe Graphics (Intel) Memory: 2GB, Driver date: 11-26-2024 (M-D-Y).
Integrated graphics device with 4 adapter port(s)
Integrated accelerated graphics device with 4 adapter port(s)
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
GPU Tessellation is: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 8-31-2024
Driver Version: 31.0.15.3892
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 16376 MB
Rhino plugins that do not ship with Rhino
Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.16.25042.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”
This sounds like a display/windowing issue with Rhino after an update. Since the Layers panel works on your laptop screen but not your extended screen, even when Rhino itself is on the extended screen, the problem is likely related to how Rhino interacts with your specific multi-monitor setup. Try restarting Rhino and your computer. Check Rhino’s display settings for multi-monitor options and try loading a different workspace. Update your graphics drivers as outdated drivers are often the culprit for display glitches. Verify your OS display settings, especially screen resolution, arrangement, and scaling consistency across both screens. If possible, test with a different extended monitor. If all else fails, reinstall Rhino. If the issue persists, contact Rhino support, as a recent update may have introduced a bug.