Keyshot 9 / rhino 7 bridge 'geometry update' not working

the ‘update geometry’ button doesnt seem to work in rhino7/keyshot9.
tap it and nothing updates…making working with this combo impossible.
Please can someone help - is this a known problem or just something wrong with my version.
Can’t find any answers to it.

im working on a razer 15, windows 11

Hi - You might want to contact the Keyshot people about this issue.

It works fine here. Windows 10 however.