Is it normal to have Rhino crashing on me?

[Wiley]

My Rhino 6 viewport display keeps freezing

What settings are you trying to return to defaults? Uninstalling Rhino and then installing it again should be a clean install but it’s unclear what you’re trying to fix with this. Are you still trying to solve display hangs/freezes? What is your current SystemInfo from Rhino 6?

Rhino 5 & 6 freezing randomly

My system info: I am using a network server and network license. It freezes every 5 minutes or so. sometimes it freezes after immediately I made the first command after opening. The situation gets better after I restart. But after like 20 minutes, it starts to freeze constantly again. Rhino 6 SR19 2019-10-1 (Rhino 6, 6.19.19274.11061, Git hash:master @ 5e237d0c809aacf09989a0bc6caf5deb4a6133f1) License type: Commercial, build 2019-10-01 License details: LAN Zoo Network Node Windows 10.0 SR0…

I am a 10+ years Rhino user now and ever since windows 10 released, i have had Rhino crashing on me. For this reason I downgraded my personal laptop to windows 7 and that laptop hadn’t ever crashed on me.

But now all my laptops, company’s laptop, company’s desktops are using windows 10 and I keep having occasional crashes. The issue is lessened a bit after a series of updates, both Rhino and the display card driver. But it never goes away fully. (I used to experience 10 crashes a day, now it’s just 1 every two days)

Today my Rhino freezes again and lost an hour of work. I just wonder if this is normal. Is it my Modelling habit? Am i opening a lot of plugins? Or is it actually normal to other Rhino users?

[Wiley]

Rhino 7 SR11 2021-10-12 (Rhino 7, 7.11.21285.13001, Git hash:master @ ca75d3c67ded62b7ad8856f48d5ef2d6d1d926be)
License type: Commercial, build 2021-10-12
License details: Cloud Zoo

Windows 10.0.17134 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 4-12-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 466.11
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0
- Secondary monitor attached to adapter port #1

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-12-2021
Driver Version: 27.21.14.6611
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino
C:\Users\CWAI.RAMBOLL\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.21148.1551

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 7\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.11.21285.13001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

[pascal (Pascal Golay)]

Hello - if the crash is in any way repeatable, I would disable Enscape in Options > Plug-ins page and then try to repeat the crash.
Hopefully, if you crash with the Mcneel crash report interface showing, you send in the report with a file and as much detail as you can about what you were doing in Rhino leading up to the crash.

-Pascal

[jeremy5 (Jeremy)]

@Wiley

is it actually normal to other Rhino users?

Not for this user, on Windows 10 on workstation and laptop since it came out.

It doesn’t have to be constant crashes - I hope you get it sorted.

[John_Brock]

I suspect it’s the Enscape plug-in.
Disable it in Options > Plug-ins, then restart Rhino.

Any better?