Hi everyone,
while dragging in the Python 3 Script component (or the ordinary Python Script component) it starts loading a few things, then it comes to “Installing Python Runtime” and it this point it always stalls. The Programm just freezes or closes instantly. I have tried a few things but non worked, so hopefully any of you could rescue me.
Thangs in at advance.
Hi Felix19,
Welcome to the forum. This is usually the Python runtime download failing on the machine itself, often a network, proxy or SSL certificate issue rather than a Rhino bug. Can you run SystemInfo in the Rhino command line and post the results, plus the script editor logs? You can get to them with the _RhinoCodeLogs command (or Tools > Script > Editor), the lines about the runtime deploy are the ones we need. Also, are you behind a proxy, VPN or a corporate network?
Once you’ve grabbed the logs, lets try cleaning your python out: quit Rhino, delete the ~/.rhinocode folder (in Finder use Go > Go to Folder and enter ~/.rhinocode), then relaunch on a stable connection and let the runtime install again. Note the logs live inside that folder, so save them first. Thanks!
