I am not able to export files using Shape diver backend API

manojdotwork · September 10, 2021, 2:10pm

Hard time trying to implement export via Backend API.

Always getting internal error.

Need help.

Thanks in advance.

mathieu1 · September 10, 2021, 8:12pm

Could you provide a code example as well as the ticket and/or URL of the model you are trying to trigger exports from?

manojdotwork · September 13, 2021, 7:52am

I am doing a simple post request via POSTMAN.
Now, its saying “backend access not allowed”. Even though its allowed in the Shapediver UI.

snabela · September 13, 2021, 10:56am

Just gave it a try, and it works.

manojdotwork · September 13, 2021, 12:02pm

Thanks for the try Alexander.

I’m still getting same error. Not sure where I am going wrong.

snabela · September 13, 2021, 12:28pm

The ticket shown in your screenshot is a different one than the one you mentioned before. Is it a wrong one?

manojdotwork · September 13, 2021, 12:59pm

Well, the same model generated new ticket.

Below is the result with same ticket as above.

snabela · September 13, 2021, 1:20pm

Could it be that for some reason your Postman is sending an Origin header?

manojdotwork · September 13, 2021, 3:34pm

Can be, I am not sure.
I tried cURL from terminal, its working.

But the export request is throwing empty response.

snabela · September 14, 2021, 10:10am

Please check, likely that’s the issue.

What is the request payload you are sending? Please add details which allow to fully reproduce the problem.