Here is how it works:
1 credit = 1 session or 1 export
Session : every time an embedded configurator is started on a whitelisted website.
Export: every time the configurator exports any type of file (pdf, stl, dxf, etc.)
Each session has a duration of up to 10 minutes. If the session exceeds 10 minutes, another credit is deducted for every 10 more minutes of usage. If a configurator is left unattended, we only count the first 10 minutes as one session until the user comes back and starts using the configurator again.
You will be notified if you cross the limit but don’t worry, we will keep your models running. You can always add more credits to your account
More details on out pricing page: