Houston, we got a problem - SR 13

unhandled

#1

Since I updated Rhino to Version 6 SR13 (6.13.19035.17431, 2/4/2019), it has been consistently hanging for approx 1 min. every 5 min.

You might want to check those oxygen tanks…


(Brian James) #2

Thanks for the report, I haven’t seen this working in the 6.13 SRC here so far. Are you working from a 3dm file in a cloud synced folder? e.g. Google or Dropbox. Any custom settings set for 3dmbak or the autosave file timer in Options>Files?


#3

Hi Brian,
I do have Google Synch, but the files which I am working on are not on synched folders.
Anyways, the first freeze occurs at the opening of Rhino with no file loaded.
I did not have this problem before the upgrade.
Here’s my “File” settings :


#4

I just un-installed and put SR12 (6.12.19029.6381, 01/29/2019) back.
Freeze behavior disappeared.

You guys are really getting creative with bugs lately…


(Brian James) #5

Thanks for the additional details, the autosave settings look fine, I was wondering if they might be set to happen faster than the default 20. Thanks for confirming a specific cloud synced file was also not being worked on.

If I understand correctly, you launched the 6.13 service release candidate and don’t start using it to model. Then after about five minutes it freezes for a minute. Is that correct? Can you tell me how you notice that Rhino is unresponsive at that time? I want to try and reproduce this if possible.


#6

No.
It freezes just after Rhino has loaded. Then, after opening a file, it freezes intermittently.
I notice that ir is frozen because if I try to do anything, I get the hourglass treatment.
Then, at some point which I called the “mindfuck phase”, the hourglass disappears, but when I try to do something, I realize Rhino is still frozen, except without an hourglass.

Then it’s back to life, and whole thing repeats after a few minutes.

You people would want to torture me (and I am sure some of you do), you couldn’t find a better way, specially with the workload I have these days.


(Pascal Golay) #7

Hello - SR13 is a ‘release candidate’ and not a service release - if you’re updating to SR13 then I guess you have set Options > Updates and statistics > Update frequency to ‘Service release candidate’. If that is so, and you’re doing real work, it might not be the best approach, for the reason you have just encountered… It’s valuable to get the feedback, for sure, but just keep in mind you’re somewhat ahead of the curve with release candidates - I guess I’d always keep the current release installer handy.

-Pascal


#8

Ahh, the good old release candidate hypocrisy.
If I counted how many times I got that one shoved at me…

So here’s my standard reply : If it were only the students and occasional tinkerers that used release candidates, Rhino would be even more of a bug fest than it is today, and would have very few features.
This is the cross we pro users have to bear in the hope that more stuff will get fixed than broken.
Lately, it’s been quite the opposite though… Someone seems to be slamming a wrecking ball on the code.


(Michael Pryor) #9

But isn’t that why they give the option of SR vs SRC? SRC is like a beta, betas always have bugs. Most companies do that, for instance apple which has Golden Master releases a few weeks before full releases so brave users can test for bugs. SRC isn’t default (its meant for devs and people willing to test), you have to opt in via options menu. Not trying to undermine your thought about it, I just thought the difference between the two had an understood purpose.


#10

Michael, I have been using Rhino for 17 years now.
I know what a SRC is.


#11

#12

Oh boy, now that you are retired, I’m going to get even more of that stuff…
:confused:

Don’t you want to go fishing ?


#13

#14

The humor ! The Humor !

The%20humor%20The%20humor


#15

Glad you enjoyed it. Figured you would appreciate knowing what we retired guys do all day long.


#16

Geez, I’ve got the same issue here. Most recent update makes Rhino hang and it takes ca. 30-60 sec to go back to working state.


(Wim Dekeyser) #17

Thanks, Piotr.
I guess you know the drill - please post your SystemInfo data here.


#18

Sure, I know :-), I have done this so many times…
Rhino 6 SR13 2019-2-4 (Rhino 6, 6.13.19035.17431, Git hash:master @ 4db2f1dae993e341aa4a75f0ae541637efc4b3c0)
License type: Commercial, build 2019-02-04
License details: Cloud Zoo. In use by: Piotr ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: DESKTOP-BNUR9UE

Non-hybrid graphics.
Primary display and OpenGL: Radeon Pro 555 (AMD) Memory: 2GB, Driver date: 7-20-2017 (M-D-Y). OpenGL Ver: 4.5.13476 Compatibility Profile Context 22.19.170.1536

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 8x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: ATI Technologies Inc.
Render version: 4.5
Shading Language: 4.50
Driver Date: 7-20-2017
Driver Version: 22.19.170.1536
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.13.19035.17431
C:\Program Files\XirusCAD\1.2.2.1\v6\Xirus.rhp “XirusCAD”
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\RhinoBonusTools.rhp “Rhino Bonus Tools”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Common Files\McNeel\Rhinoceros\6.0\Plug-ins\CreateQuadMesh (5bf6c0f3-3657-4ad5-834a-bbbb52706a40)\6.0.6914.24116\CreateQuadMesh.rhp “CreateQuadMesh” 6.0.6914.24116
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.13.19035.17431
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 6\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 6.13.19035.17431
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.13.19035.17431
C:\Program Files\Rhino 6\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 6.13.19035.17431
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.13.19035.17431
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\Calc.rhp “Calc”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”


#19

Here’s mine ( bis repetita) :

Rhino 6 SR12 2019-1-29 (Rhino 6, 6.12.19029.6381, Git hash:master @ ae9d7fba5fda0b43002dc44a34e059a9a382db04)
License type: Commercial, build 2019-01-29
License details: Cloud Zoo. In use by: Olivier Suire ()

Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: PORTABLE-OSU

Non-hybrid graphics.
Primary display and OpenGL: NVIDIA GeForce GTX 1070 (NVidia) Memory: 8GB, Driver date: 12-11-2018 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 417.35

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 12-11-2018
Driver Version: 25.21.14.1735
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\RPC.rhp “RPC”
C:\Program Files\Rhino 6\Plug-ins\export_ACAD.rhp “AutoCAD file export : export_ACAD”
C:\Program Files\Rhino 6\Plug-ins\AnimationTools.rhp “AnimationTools”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 6\Plug-ins\Tibidabo\Tibidabo.rhp “Tibidabo”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”
C:\Program Files\Rhino 6\Plug-ins\IronPython\RhinoDLR_Python.rhp “IronPython” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\Tibidabo\VisualARQ.rhp “VisualARQ”
C:\Program Files\Rhino 6\Plug-ins\Grasshopper\GrasshopperPlugin.rhp “Grasshopper” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\BlockEdit.rhp “BlockEdit” 6.12.19029.6381
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\NamedPositions.rhp “Named Position”


(Jeff Lasor) #22

Hey Guys,

Can you remember at which point SR13 started behaving like this?

@Piotr shows Rhino 6, 6.13.19035.17431 which was about 3 days ago…

But Olivier shows SR12 since he went back to it…

Do you remember if there ever was an SR13 that did not do this? We can start feeding you guys older versions of SR13 until we isolate where it started…this is somewhat tedious on your part, but would really help in isolating the cause.

Let us know…

Thanks,
-Jeff