Hello! I’ve been “diving” into Shapediver recently and uploaded my grasshopper definition on the website, everything is working perfectly except for the PDF export.
When I export locally through Grasshopper, it works as intended, but whenever I export through the Web app it returns a Blank PDF document, I tried optimizing the model and got the polygons from 300k all the way to approx. 150k, it’s a simple model of a garden fence so I really don’t understand what I’m doing wrong! I walked through the whole tutorial online but to no avail, judging by the local export working as intended, it should also work on the web app ?
Please review the computation log of your model for errors and warnings thrown on the Grasshopper components. This page describes where to find the computation log and how to use it: Computation analytics
Please note that ShapeDiver caches output and export results that have previously been computed for your model. If you request an export repeatedly, it will not be computed again. Say your model was uploaded yesterday, and you requested the export using certain parameter values yesterday, the export request will show up in yesterday’s computation log.
Okay I understand, I exported one time for this uploaded model but it doesn’t show up in the computation tab, another uploaded model was test 2 days ago and still no computation log.
In case you can’t find the computation/export anymore in the computations log, you can clear the cache of the model and thereby force a new computation/export: Clear cached assets
Ok It worked after clearing the cache, I tried exporting but still returns a Blank PDF.
The status states it’s a “success” and computed quickly but the PDF is empty, same export option through grasshopper exports properly, the problem only exists in the app.
Here it is, these are the base parameters, there aren’t a specific set of parameters that are causing the issue, I only have one use currently which is the “Points Input” to draw a path, it doesn’t work in any path given.
Okay I gave it a go, but looks like the model is too complex, Is there any way I can solve this without resorting to simplifying my model further ? I already optimized it once, doing so again would mean I’d have to discard some of the model.
Okay yes! that worked! Thank you for your immense help.
One more question, when merging another PDF, it passes the computation threshold of the business plan, I suppose this time I’d have to optimize the model further as there are no other subscription plans ?
