# Error loading ShapeDiver

**URL:** <https://discourse.mcneel.com/t/error-loading-shapediver/167458>\
**Category:** ShapeDiver\
**Tags:** windows\
**Created:** [October 18, 2023, 1:01pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458 "2023-10-18T13:01:46Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![PetrVacek](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/petrvacek/32/513119_2.png) [@PetrVacek](https://discourse.mcneel.com/u/PetrVacek)\
**Post date:** [October 18, 2023, 1:01pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/1 "2023-10-18T13:01:46Z")

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Hello. After installing ShapeDiver from PackageManager, I am getting this screen. Uninstall / fresh install didn’t help. Could someone from @shapediver help, please? I will try to install the plugin the old way, that should help. Anyway, this might be a bug?

 ![image](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/0/7/c/07c55595399b21a1dcb1013b9301b403e3534553.png)

 ![image](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/5/5/f/55f3592d2cf1b1363674263744fc6b1641535f20.png)

 ![image](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/9/f/1/9f130932b3c3a89395ea36bacdb1c001a932d565.png)

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**Author:** ![mathieu1](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mathieu1/32/491677_2.png) [@mathieu1](https://discourse.mcneel.com/u/mathieu1)\
**Post date:** [October 18, 2023, 2:42pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/2 "2023-10-18T14:42:16Z")

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This is likely happening precisely because you still have old ShapeDiver-related files in the components folder when you installed it “the old way”. Make sure to remove all gha and dll from there (including GrasshopperBitmap.gha/dll).

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<div class="post-metadata">

**Author:** ![PetrVacek](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/petrvacek/32/513119_2.png) [@PetrVacek](https://discourse.mcneel.com/u/PetrVacek)\
**Post date:** [October 19, 2023, 7:51am UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/3 "2023-10-19T07:51:41Z")

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> [@mathieu1](#):
>
> GrasshopperBitmap

Thank you. It was because GrasshopperBitmap.dll was still present in “Libraries” folder. I didn’t know that this file is related to ShapeDiver.  
Petr

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<div class="post-metadata">

**Author:** ![PetrVacek](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/petrvacek/32/513119_2.png) [@PetrVacek](https://discourse.mcneel.com/u/PetrVacek)\
**Post date:** [November 7, 2023, 1:18pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/4 "2023-11-07T13:18:05Z")

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Just to inform you: The issue was caused by installing “Rooster” plugin, which contains conflicting “GrasshopperBitmap” library. Deleting the library solves the issue.

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**Author:** ![jeang](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/jeang/32/518207_2.png) [@jeang](https://discourse.mcneel.com/u/jeang)\
**Post date:** [February 10, 2024, 3:07pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/5 "2024-02-10T15:07:17Z")

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Had the same issue with the Rooster plugin. Your post helped me solve the issue. Thanks

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**Author:** ![Abdelrhman\_Shawky](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/abdelrhman_shawky/32/753120_2.png) [@Abdelrhman\_Shawky](https://discourse.mcneel.com/u/Abdelrhman_Shawky)\
**Post date:** [November 19, 2024, 2:57pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/6 "2024-11-19T14:57:17Z")

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how did you know the plugin that has the conflict with Shapediver, I am trying to install it but it gives me a same looking error

 ![{68998215-FFF2-4847-9568-5CE78709077D}](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/b/b/b/bbba2066d47c0ef423151787c93a4750438ffebb.png)

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**Author:** ![mathieu1](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mathieu1/32/491677_2.png) [@mathieu1](https://discourse.mcneel.com/u/mathieu1)\
**Post date:** [November 19, 2024, 2:59pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/7 "2024-11-19T14:59:30Z")

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Please check the warning section in [this page](https://help.shapediver.com/doc/shapediver-plugin-for-grasshopper) and let me know if you are still experiencing issues:

> ![](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/6/1/0/61087c5b9095f9716c21953cb07511d046157b79.svg)
> 
> If you had previously installed old versions of the plugin by copying components in the Grasshopper “Components” folder (on windows, usually `C:\Users\USER_NAME\AppData\Roaming\Grasshopper`), make sure to remove all ShapeDiver-related files from this folder. This includes, in particular:
> 
> - `BitmapComponent.gha`
> - `GrasshopperBitmap.dll`
> - `GrasshopperHyperGoo.dll`
> - `GrasshopperHyperGooComponents.gha`
> - … and all `dll` and `gha` files that start with `ShapeDiver` or `Sd`.

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<div class="post-metadata">

**Author:** ![Abdelrhman\_Shawky](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/abdelrhman_shawky/32/753120_2.png) [@Abdelrhman\_Shawky](https://discourse.mcneel.com/u/Abdelrhman_Shawky)\
**Post date:** [November 19, 2024, 3:15pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/8 "2024-11-19T15:15:04Z")

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it gives me the same error  
I cleaned everything uninstalled it via the package manager and installed it again

this is all the shape diver files on my PC after installing

 ![{AD495C9D-220A-4F6F-90BC-07BCEF1BDEFB}](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/7/8/a/78a582a1d2461814e5e663d5bedad1b4802c2847.png)

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<div class="post-metadata">

**Author:** ![mathieu1](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mathieu1/32/491677_2.png) [@mathieu1](https://discourse.mcneel.com/u/mathieu1)\
**Post date:** [November 19, 2024, 4:44pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/9 "2024-11-19T16:44:19Z")

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Could you double-check the contents of your Components folder? Ideally post a screenshot of it, something like:

`\AppData\Roaming\Grasshopper\Libraries`

There might in particular be files that are linked to ShapeDiver without containing it in the name, for example `GrasshopperBitmap.dll` and other files mentioned in my post above.

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<div class="post-metadata">

**Author:** ![Abdelrhman\_Shawky](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/abdelrhman_shawky/32/753120_2.png) [@Abdelrhman\_Shawky](https://discourse.mcneel.com/u/Abdelrhman_Shawky)\
**Post date:** [November 19, 2024, 5:39pm UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/10 "2024-11-19T17:39:56Z")

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there is nothing in anywhere related to shape driver outside

\Packages\RhinoVersion\ShapeDiver\1.21

 ![{5F770BCB-069E-4F4B-80D6-D739A5336505}](https://global.discourse-cdn.com/mcneel/uploads/default/original/4X/e/6/f/e6f7c0254f1db4dcaa6dd695a1331f2438e7f7ef.png)

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<div class="post-metadata">

**Author:** ![mathieu1](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mathieu1/32/491677_2.png) [@mathieu1](https://discourse.mcneel.com/u/mathieu1)\
**Post date:** [November 27, 2024, 10:55am UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/11 "2024-11-27T10:55:11Z")

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It seems that the AutoMapper.dll dependency used in the ShapeDiver plugin is also included in another plugin you have installed, and it creates conflicts between them. We are planning to get rid of this dependency in the future, which will solve the problem on our side. For now, you could try to find which other plugin is making use of it, and (in case you don’t need it for this project) delete the plugin temporarily.

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<div class="post-metadata">

**Author:** ![snabela](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/snabela/32/502261_2.png) [@snabela](https://discourse.mcneel.com/u/snabela)\
**Post date:** [January 15, 2025, 10:46am UTC](https://discourse.mcneel.com/t/error-loading-shapediver/167458/12 "2025-01-15T10:46:33Z")

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We removed the dependency to AutoMapper in release 1.22 of our plugin. Everyone who ran into the problem described in this thread, please try again.

> **[Plugin - Release Notes](https://help.shapediver.com/doc/plugin-release-notes-1#PluginReleaseNotes-Version1.22)**
>
> Version 1.22 December 20th, 2024 Notable new features: Email Export: Export to multiple email addresses! The Email Export component now lets you sp...