Error Loading Constantly

Rhino Rhino for Windows
#1

My Hp computer has 64x processor and 356 MGB left on my computer; so, it is supposed to run well. It has NVIDIA.

But when I edit my rhino file on a school computer (the school has their own license) or on my computer, it always freezes with an “error loading” sign, because of simple commands like SAVE file.
Sometimes, I lose work, because it stops working.

I have been importing and place some .skp pieces from 3D Warehouse from sketchup. Could that be the problem? My friend has done the same and her computer is running fine.

WHAT could possibly be the PROBLEM??

#2

Hello - if you can open Rhino with a new blank file, please run the SystemInfo command in Rhino and post the results here.

-Pascal

#3

Rhino 6 SR21 2019-12-17 (Rhino 6, 6.21.19351.09141, Git hash:master @ 4d373f64ffb55e3a8d607d9618590728d86fb1e9)
License type: Educational, build 2019-12-17
License details: Cloud Zoo. In use by: Sabirah ______ ()

Windows 10.0 SR0.0 or greater (Physical RAM: 12Gb)
Machine name: DESKTOP-NC98H3J

Hybrid graphics system.
Primary display: Intel® UHD Graphics (Intel) Memory: 1GB, Driver date: 10-7-2019 (M-D-Y).
Primary OpenGL: NVIDIA GeForce MX250 (NVidia) Memory: 2GB, Driver date: 11-26-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 441.45

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 11-26-2019
Driver Version: 26.21.14.4145
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.21.19351.9141
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”

#4

Hello - thanks - nothing jumps out at me in the System Info, unless possibly, you have set a viewport in these files to be in Raytraced mode as saved… is that a possibility? Is it only these Sketchup-import files that cause trouble? How large are the files?

-Pascal

#5

I didn’t set it at that mode. How would I know if it is in raytraced mode?
These files are 62KB and up to 126 MB.

It is now doing okay, but it usually acts up 3-5 times a day. Should I contact Rhino support?
How much is too much data in a file?

#6

Hello - please send a small file that causes trouble for you to tech@mcneel.com, along with a link back to this topic. I’ll see if I can find anything …

-Pascal

#7

Thank you so much. I bought this on a student discount and an expensive computer on a budget. So, thanks for the help. I’ll email them the issue.