Error installing current SR8 RC


#1

Today Rhino tells me there is a new RC, it is already downloaded:

Ok, I close Rhino, then this (which is expected):

But then this shows up:

I click OK and it comes up a second time.

The installation works ok, now

is installed.

When I now close Rhino, the same ‘Error saving RUI’ comes up twice, every time on close.

Observations:
The path to save the RUI is accessable.
I modified a toolbar (copied the Help button), and it gets stored.
I notice if the Osnap bar is visible, the visibility does not get stored.

What else can I try to get rid of this error?

Thanks,
-C-H-A-R-L-E-S-


#2

Odd… My install is telling me that SR7 (installed) is the most recent… Maybe a premature SR8 RC got out into the wild and you got it before they called it back?

–Mitch


(Pascal Golay) #3

@JohnM, do you have an idea?

-Pascal


(John Morse) #4

Pascal,

This is Brian territory…


(Steve Baer) #5

Are you sure John? The exception message is from the Toolbars plug-in. I’ll take a look.

In the future on discourse just @ mention someone if you think they should be involved… For example, by mentioning @brian, Brian will get an email message on this thread.


(Brian Gillespie) #6

That’s a bit disconcerting - there shouldn’t be an SR8 RC out yet! I wonder how that snuck out!


(John Morse) #7

The tool bar exception appears in German, can anybody translate it into English? It kind of looks like something does not like a path when cleaning up after writing.


(John Morse) #8

According to Google translate the error message is “Access to the path is denied”. I looked through the code and it looks like the error is being generated when attempting to delete a temporary file from your “%APPDATA%\McNeel\Rhinoceros\5.0\UI\Temp” folder which indicates some sort of writes issue. To navigate to that folder open File explorer and copy the path enclosed in quotes above, I think you will find a bunch of TempRUI.tmp files, can you delete them using file explorer?


#9

No, there is no single file in.


(John Morse) #10

I was able to reproduce the problem yesterday in a local SR8 build and just finished checking in a fix this morning. The public update went out today so I just missed getting the fix in, I will send you a update link in the morning after my changes make it through the build process.


#11

The error is still there:

Error Saving RUI File

Unable to rename existing file “C:\Program Files\Common Files\McNeel\Rhinoceros\5.0\Plug-ins\PanelingTools (6caed836-bc06-4ebc-b1fd-e10886a0dc94)\2012.8.29.121\PanelingTools.rui” as back up file)

Access to the path is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)

at Rhino.UI.RuiFile.SaveFile(String sFileName, Boolean bPrintErrors) in d:\integration\rhino5\src4\rhino4\Plug-ins\Toolbars\RuiFile.cs:line 305

OK

Error Saving RUI File

Unable to rename existing file “C:\Program Files\RhinoGold 4.0\System\RhinoGold.rui” as back up file)

Access to the path is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)

at Rhino.UI.RuiFile.SaveFile(String sFileName, Boolean bPrintErrors) in d:\integration\rhino5\src4\rhino4\Plug-ins\Toolbars\RuiFile.cs:line 305

OK

-C-H-A-R-L-E-S-


#12

Hi John,

any news about this, I’ve got today also an customer support request about this.

Thanks

Michael


(Steve Baer) #13

We are hoping this will be fixed in the next release candidate which should be available very soon.


#14

Having the same issue…any resolution to this?

aaron


#15

I’m having similar problem as the others here " Unable to rename existing file …" when closing Rhino5-Sr8-64Bit
I get 2 x popups like this: One for Auxpecker and one for PetersTools.rui.
I’m pretty sure it has something to do with administrator rights because if I run Rhino as administrator then I don’t get these error popups when I close Rhino.
Is there something I can set in the folder security to allow Rhino to make changes to these files/folders?
Michael VS