Elements disappear

VisualARQ
1

Hello, some elements disappear when i try to copy it

2

Hi @Henry_Boutet_de_Monv we are still investigating about this issue. If you save the model, and open it again, you will see the objects copied.

3

Hi @fsalla, I don’t see objects copied when i save and reopen, that make also that with windows roof
roof bug.3dm (5.9 MB)

4

And also with the grasshopper zinc wall

https://www.dropbox.com/scl/fo/ohm4ozcnuuvo3vsnx46pd/ABz2oGJ-TbSJeS7BmZtufwA?rlkey=hb862jub4ckmiwzmx095enag4&e=1&st=p4v0mxde&dl=0

5

Hi, I have same issue with elements missing. Using Visualarq 3.0.13.19113 and same problems with Visualarq2.

6

Hi @Henry_Boutet_de_Monv got your file! If you selec the walls and update them, they should be back!

wall update

@Magnus_Strand can you share a file to revise your case?

7

Hi Francesc, thanks its work

8

@Henry_Boutet_de_Monv @Magnus_Strand I’m glad to inform you that this issue has been finally fixed in VisualARQ 3.2 version, which already available to download: VisualARQ 3 - Version 3.2 released

1 Like
9

I’ve still had a couple of issues with elements disappearing. I think its when I press escape before copying an item. There must be some function that solves the problem that is not executing if you press escape before completing a copy. Reloading the grasshopper function solves the problem as it did in previous releases.

10

@Benjamin_Paolo_Fortu are you using the 3.2 version? can you reproduce this error? please share a file that we can test to reproduce this as well.
Thanks1

11

I an using the 3.2 version. I’ll let you know if it happens again.

12

@fsalla , i try with version 3.2. but i have again the problem with roof windows

FEFENE.3dm (2.3 MB)

13

Hi @Henry_Boutet_de_Monv we are aware of this bug. We will fix it as soon as possible. I’ll keep you posted!