Hello SD Team, I am getting a display issue in the SD viewer while doing some tests during the Designer Plan trial. I am uploading a .gh file with all geometry internalized from rhino 7.
Same issue if I now upload from rhino 6 … which was running perfectly before the trial initiated. What Rhino version should I be uploading from 6 or 7? Any hints?
Your account is still linked to the Rhino 6 system at the moment, and therefore you should check that everything works in Rhino 6 before uploading. Are you saying now that a file that works locally for you in Rhino 6 does not upload correctly to ShapeDiver? Are you able to share a minimal definition?
You can request your account to be switched to Rhino 7 if you want to test it.
Sorry Mathieu, I verified that gh files uploaded from v6 work fine. I had assumed that on starting the trial I would have to switch my files to v7, my mistake. I would prefer to go with v7 indeed … and continue testing my definition during the trial.
Thanks again Mathieu, everything seems to be working fine now. After much searching I see that the problems usually involve how some planes are defined. All good so far.