Crash on Launch

(Mark Leichliter) #1

Rhino WIP crashes on launch while attempting to contact the license server. Window freezes, cursor turns to beachball when over the splash screen or the attached error message window. “Cancel” and “Login Now” buttons are unclickable. Have to force quit the app.
03%20AM
Unfortunately, as the file I’m attempting to open was created in V6, I can’t fall bacd to V5 to open this file.

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(John Brock) #2

See if you can login using the Web interface and check your Licenses there.
https://accounts.rhino3d.com/?controller=home

Any luck?

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(Mark Leichliter) #3

Thanks, John - I’m not sure if this is pertinent, but here’s what I see on my Licenses page:

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(John Brock) #4

I think these are the steps for the work-around:

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(Mark Leichliter) #5

HI john - finally had a chance to follow your instructions; fixed it! Sent the cloudzoo.txt file to AJ. Thanks for your help, and HAPPY NEW YEAR!

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